Sales Manager presso Proper Hospitality

Downtown L.A. Proper Hotel has masterfully transformed a Renaissance Revival landmark building, part of Curlett & Beelman's iconic architectural stamp on L.A. Designer Kelly Wearstler seamlessly elevates 148 rooms and suites with compelling creative design, vintage California influences and a trove of original works by L.A. artists. 

Discover a trio of inviting dining destinations in one historic location, helmed by James Beard Award-winners Suzanne Goin and Caroline Styne, along with a refined split-level rooftop pool-deck with uninterrupted views of city lights; plus 12,000 square feet of event spaces, including two suites that integrate the building’s sporting-club past by repurposing the vintage basketball court and indoor pool into inspired, unexpected design elements.

Position Overview

We are seeking an experienced Business Transient Sales Manager to join our team. This role is responsible for driving transient corporate business, managing preferred accounts, and cultivating strong client relationships that align with Downtown L.A. Proper's positioning in the luxury market. The ideal candidate will be a proactive sales professional with a strong network, a strategic mindset, and a passion for delivering high-touch service to discerning corporate travelers.

Essential Job Duties & Responsibilities

Sales Strategy & Market Planning

• Develop and implement targeted sales strategies to achieve or exceed corporate transient revenue goals
• Identify new business opportunities through market research, prospecting, and industry networking
• Monitor competitive hotels, market trends, and travel demand patterns to effectively position the hotel
• Partner with the Director of Sales & Marketing and Revenue team to align goals with overall business objectives

Client Acquisition & Relationship Management

• Proactively solicit and secure new corporate accounts through direct sales calls, RFP participation, client events, and industry networking
• Build and maintain strong relationships with corporate travel managers, travel management companies (TMCs), and consortia partners
• Conduct regular client meetings and business reviews to understand account needs, ensure satisfaction, and foster long-term loyalty
• Deliver exceptional service to all clients by providing prompt communication, customized solutions, and seamless coordination with hotel operations

Sales Presentations & Negotiations

• Prepare and deliver compelling presentations that highlight the hotel’s value for corporate travelers
• Develop customized proposals, negotiate preferred rates, and secure corporate contracts to maximize revenue
• Manage the full contract process, ensuring all agreements reflect accurate terms and align with client expectations

Pipeline Management & Reporting

• Maintain an active sales pipeline and track all client interactions, activities, and production in the CRM system
• Provide accurate revenue forecasts, account production reports, and market insights to leadership
• Consistently follow up on leads and opportunities to convert them into confirmed business
• Analyze production trends and adjust strategies to ensure targets are met

Collaboration with Internal Teams

• Partner with Revenue Management to optimize pricing and inventory strategies for transient business
• Collaborate with Marketing to create impactful sales materials and client-facing campaigns
• Coordinate with Front Office, Reservations, and Operations teams to ensure seamless guest experiences for corporate clients
• Share client insights and competitive intelligence with internal teams to enhance overall performance

Sales Targets & Budgeting