Certified Medical Assistant (Bilingual Vietnamese & English) presso Gwinnett Pulmonary & Sleep

Position Overview:

The Certified Medical Assistant (CMA) at Gwinnett Pulmonary & Sleep plays a critical role in supporting the clinical team by providing high-quality patient care and assisting with various medical tasks. The CMA is responsible for preparing patients for exams, assisting physicians during procedures, and performing a variety of clinical and administrative duties. This role requires strong clinical skills, excellent communication, and the ability to work effectively in a fast-paced environment. This position requires daily travel to a different office location within Gwinnett County.

Key Responsibilities:

1. Patient Care and Preparation:

   • Greet and prepare patients for examinations, procedures, and treatments, ensuring they are comfortable and informed about the process.
   • Obtain and record patient vital signs, medical history, and any relevant information in the electronic medical records (EMR) system.
   • Assist patients with mobility issues, ensuring their safety and comfort during their visit.

2. Clinical Assistance:

   • Assist physicians and nurse practitioners during examinations, procedures, and treatments, providing necessary tools and equipment as needed.
   • Perform basic laboratory tests, such as blood draws, urine tests, and throat swabs, and prepare specimens for laboratory analysis.
   • Administer medications and injections as directed by the physician or nurse practitioner, following all safety protocols and guidelines.

3. Patient Education:

   • Provide patients with instructions and education on their care, treatment plans, medications, and follow-up procedures.
   • Answer patient questions and address concerns, ensuring they understand their health conditions and treatment options.
   • Assist in the development and distribution of educational materials for patients.

4. Administrative Support:

   • Schedule patient appointments, coordinate follow-up visits, and manage patient flow to ensure efficient use of clinical resources.
   • Maintain accurate and up-to-date patient records, ensuring all documentation is completed promptly and complies with legal and regulatory requirements.
   • Assist with insurance verification, billing inquiries, and other administrative tasks as needed.

5. Equipment and Supply Management:

   • Ensure that all medical equipment is properly sterilized, maintained, and ready for use.
   • Manage inventory of medical supplies, placing orders and stocking examination rooms as needed.
   • Assist with the maintenance and calibration of clinical equipment, ensuring it is functioning correctly.

6. Compliance and Quality Assurance:

   • Ensure compliance with all healthcare regulations, including HIPAA, OSHA, and infection control protocols.
   • Participate in quality assurance activities, such as chart audits and procedure reviews, to ensure the highest standards of patient care.
   • Report any safety concerns, incidents, or potential issues to the appropriate personnel in a timely manner.

7. Team Collaboration:

   • Work collaboratively with physicians, nurses, and other healthcare professionals to provide comprehensive care to patients.
   • Participate in team meetings and contribute to the development of patient care plans.
   • Provide support to other clinical staff as needed, fostering a positive and collaborative work environment.

Required Qualifications:

• Certification as a Medical Assistant (CMA) from an accredited program.
• High school diploma or equivalent; associate degree in a related field preferred.
• A minimum of 1-3 years of experience in a clinical setting, preferably in a specialty practice.
• Strong understanding of medical terminology, clinical procedures, and patient care protocols.
• Excellent communication, organizational, and interpersonal skills.
• Proficiency in electronic medical records (EMR) systems and healthcare technology.
• Current CPR certification.

Key Competencies:

• Clinical Skills: Proficient in performing a variety of clinical tasks and assisting with medical procedures.
• Patient-Centered Care: Commitment to providing compassionate and respectful care to all patients.
• Communication: Strong communication skills, with the ability to educate and interact effectively with patients and clinical staff.
• Organizational Skills: Ability to manage multiple tasks efficiently and maintain an organized work environment.
• Team Collaboration: Ability to work effectively as part of a multidisciplinary team, contributing to a positive and productive work environment.