Dynamics 365 Product Manager presso Cook Solutions Group Inc

We�re seeking a Dynamics 365 Manager to lead the ownership, optimization, and governance of our Microsoft Dynamics 365 platform. In this strategic role, you�ll act as the critical link between business stakeholders, process analysts, and technical teams ensuring D365 is fully aligned with business goals, scalable for future needs, and optimized for performance.

If you have strong business acumen, technical expertise, and a passion for systems that drive efficiency and impact, we�d love to meet you.

Location: Preferably in Portland, Oregon or within our 12 state footprint

Pay: $120K + DOE

What You�ll Do

Platform Ownership & Strategy

• Serve as the primary owner of the Dynamics 365 environment, ensuring platform stability, scalability, and alignment with business objectives.

• Define and manage the D365 roadmap in partnership with leadership, Business Process Analysts, and IT stakeholders.

• Establish and enforce governance, standards, and best practices for configuration, customization, integrations, and data management.

Cross-Functional Collaboration

• Partner with Business Process Analysts to gather and translate business requirements into scalable D365 solutions.

• Work closely with developers to design, build, and deploy customizations, workflows, and system integrations.

• Act as a liaison between end-users and technical teams to ensure solutions are intuitive and add tangible business value.

System Oversight & Support

• Oversee day-to-day operations of the D365 platform, including system updates, performance monitoring, and issue resolution.

• Manage user roles, permissions, and ensure data integrity and security.

• Lead testing, QA, and change management activities related to D365 enhancements and updates.

Continuous Improvement

• Identify and implement opportunities for process automation and system optimization.

• Stay current with D365 updates and lead the adoption of new features to improve efficiency and ROI.

• Develop and deliver user training, documentation, and support materials to drive system adoption and proficiency.

What You Bring

• Bachelor�s degree in Information Systems, Computer Science, Business Administration, or a related field or equivalent experience.

• 5+ years of hands-on experience with Microsoft Dynamics 365 (CRM/ERP), including system administration and solution delivery.

• Proven success working with both technical and business teams; leadership or management experience preferred.

• Strong understanding of core business processes across departments such as finance, sales, operations, supply chain, or customer service.

• Experience with the Microsoft Power Platform (Power BI, Power Automate, Power Apps) is a strong plus.

• Excellent communication, analytical, and project management skills.

Benefits

Cook Solutions Group (CSG) provides our employees with the most comprehensive benefits program to enhance their quality of life. CSG employees enjoy competitive salaries; CSG pays 90% of the PPO insurance premium for the employee; 100% for a high deductible plan, and 50% for the dependents. Both plans have reasonable deductible levels and co-pay amounts; a 401(k)-retirement match; Paid Time Off (PTO); 8 paid holidays per year; 16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program; Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more!

Why work at Cook Solutions Group?

We know our employees are what make our business succeed. That�s why we�ve cultivated a casual, upbeat environment that enhances productivity, satisfaction, and retention. We strive to provide the best, most equitable and cost-effective benefits for employees. New employees become eligible for benefits on the first of the month following the 60-day day waiting period who work a minimum of 30 hours per week.

Our employees are encouraged to take advantage of flexible scheduling, maintain a healthy work-life balance, and volunteer in their communities through our Cook Community Builders program.

Equal Opportunity

Cook Solutions Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [�protected class�] including, but not limited to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.