Director of the Spa presso Treasure Island
Treasure Island · Las Vegas, Stati Uniti d'America · Onsite
- Senior
- Ufficio in Las Vegas
Specific Job Functions:
- Manage operational functions consistent with strategic plan and vision for the department, division, and property.
- Manage and monitor operational budget and profit & loss review.
- Review month-to-month financials and reports to determine gain or loss in profit margin and determine how to correct or justify.
- Gather the input of all parties involved in the research, development, evaluation and implementation of new products and services, and implement the best possible solutions to fit the Spa/Salon’s needs.
- Manage the delivery of guest service consistent with company’s core service standards and brand attributes.
- Manage Human Resources responsibilities including but not limited to:
- creating a work environment that promotes teamwork.
- performance feedback and recognition.
- mutual respect and employee satisfaction.
- quality hiring, training and succession planning processes that encompass the company’s diversity commitment.
- compliance with company policies and legal requirements.
- Supervise Spa/Salon staff to ensure they adhere to and enforce company and Spa/Salon policies and procedures as well as being alert to their duties and responsibilities.
- Maintain records of repairs needed.
- Instruct new hires and employees on expectations and responsibilities for each role.
- Conduct timely staff meetings to review employee concerns, needs, or new initiatives.
Qualifications:
- Previous leadership or management experience required, three to five years of experience preferred.
- Previous customer service experience required, two to five years of experience preferred.
- Knowledge of Spa/Salon and fitness industry required.
- Able to work in a fast-paced environment.
- Excellent verbal and written communication required.
- Knowledge of general health and sanitation codes.