Director of the Spa en Treasure Island

Specific Job Functions:

• • Manage operational functions consistent with strategic plan and vision for the department, division, and property.
  • Manage and monitor operational budget and profit & loss review.
  • Review month-to-month financials and reports to determine gain or loss in profit margin and determine how to correct or justify.
  • Gather the input of all parties involved in the research, development, evaluation and implementation of new products and services, and implement the best possible solutions to fit the Spa/Salon’s needs.
  • Manage the delivery of guest service consistent with company’s core service standards and brand attributes.
  • Manage Human Resources responsibilities including but not limited to:
    • creating a work environment that promotes teamwork.
    • performance feedback and recognition.
    • mutual respect and employee satisfaction.
    • quality hiring, training and succession planning processes that encompass the company’s diversity commitment.
    • compliance with company policies and legal requirements.

   

  • Supervise Spa/Salon staff to ensure they adhere to and enforce company and Spa/Salon policies and procedures as well as being alert to their duties and responsibilities.
  • Maintain records of repairs needed.
  • Instruct new hires and employees on expectations and responsibilities for each role.
  • Conduct timely staff meetings to review employee concerns, needs, or new initiatives.
  Perform other job-related duties as deemed necessary for the success of the department

Qualifications:

• Previous leadership or management experience required, three to five years of experience preferred.
• Previous customer service experience required, two to five years of experience preferred.
• Knowledge of Spa/Salon and fitness industry required.
• Able to work in a fast-paced environment.
• Excellent verbal and written communication required.
• Knowledge of general health and sanitation codes.