- Ufficio in Ridgeland
- Tentative start date: Monday, 9/22/2025
- Training will be a combination of in-person and virtual sessions. It's a requirement to report to the office on selected training days for in-person sessions.
- Candidates must be available to attend a 4- 6 week training course, Mon – Fri, between the hours of 8:00 a.m. and 4:30 p.m.
- Candidates must have reliable broadband Internet service and a home environment conducive for working remotely.
- Availability: must be available to work an 8-hour shift, Monday-Friday between the hours of 7:00am-9:00pm. Weekly schedules are posted 2-3 weeks in advance.
Essential Functions | ||
• | Offer excellent customer service and attention to all callers. | |
• | Keep active, detailed knowledge of updated policies and procedures regarding customer call center rules and regulations | |
• | Take accurate information from policyholders, agents and other parties to complete claims for submission | |
• | Transfer calls to appropriate destinations. | |
• | Efficiently and effectively use multiple operating systems. | |
Additional Responsibilities | ||
• | Other duties and responsibilities as assigned. | |
• | Regular and predictable attendance required. | |
Required Qualifications:
Education | ||||||||
Education Level | Education Details | Req | Pref |
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H.S. Diploma | G.E.D. accepted | X |
| And | ||||
Other | Intro to Insurance and INS designation (to be attained after hire) from IIA | X |
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