Hybrid Internal Applicants Only - Administrative Officer presso Cardiff University
Cardiff University · Cardiff, Regno Unito · Hybrid
- Professional
- Ufficio in Cardiff
Advert
This post is currently open to employees of Cardiff University only. Please do not apply if you do not have a current contract of employment with the University.
Internal Applicants Only - Administrative Officer (Central Support Services)
University IT
Cardiff University has an exciting opportunity for an Administrative Officer to join our Central Support Services team within the University IT department. The team is responsible for providing support for Human Resources administration, Health & Safety and Business Continuity to the whole department.
As a member of the Central Support Services Team, you will provide a highly professional service to support the operational requirements of University IT. You will be proactive, have good communication skills, an ability to work flexibly and respond to changing work priorities in a busy environment, excellent IT skills, and demonstrable problem-solving abilities.
This post is full-time and fixed term until 31 July 2026.
Salary: £27,644 - £30,805 per annum (Grade 4)
Appointments to roles at Cardiff University are usually made at the bottom of scale unless in exceptional circumstances.
Closing date: 3 September 2025
External applications are currently not being considered for this post. If the decision is made to open the post to external candidates, the strapline at the top will be removed and you will be given ample time to apply – please check back periodically for details.
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Internal Applicants Only - Administrative Officer (Central Support Services)
University IT
Cardiff University has an exciting opportunity for an Administrative Officer to join our Central Support Services team within the University IT department. The team is responsible for providing support for Human Resources administration, Health & Safety and Business Continuity to the whole department.
As a member of the Central Support Services Team, you will provide a highly professional service to support the operational requirements of University IT. You will be proactive, have good communication skills, an ability to work flexibly and respond to changing work priorities in a busy environment, excellent IT skills, and demonstrable problem-solving abilities.
This post is full-time and fixed term until 31 July 2026.
Salary: £27,644 - £30,805 per annum (Grade 4)
Appointments to roles at Cardiff University are usually made at the bottom of scale unless in exceptional circumstances.
Closing date: 3 September 2025
External applications are currently not being considered for this post. If the decision is made to open the post to external candidates, the strapline at the top will be removed and you will be given ample time to apply – please check back periodically for details.
Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Job Description
Provide comprehensive professional administrative support to the Department, including providing support and guidance on Human Resource administration and Health and Safety administrative processes in the department.
Key Duties
Key Duties
- Provide detailed advice and guidance on Human Resources administration and Health and Safety processes and procedures to internal and external customers, using judgement and creativity to suggest the most appropriate course of action where appropriate, contributing to the resolution of more complex issues.
- Collaborate with others in order to make recommendations for developments of established processes and procedures.
- Establish working relationships with key contacts to help improve service levels, developing appropriate communication links with the University’s Schools/Directorates and outside bodies as required.
- Undertake a variety of administrative duties to support the team and department.
- Gather and analyse data to inform decisions, establishing basic trends and patterns in data and creating reports as appropriate.
- Instruct and guide other employees across the University on areas relating to the team’s remit.
- Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties.
- Perform other duties occasionally which are not included above, but which will be consistent with the role.
Salary Range Max.
30,805
Grade
Grade 4
Salary Range Min.
27,644
Job Category
Admin / Clerical
Additional Information
As an employee of Cardiff University the post holder will:
• Ensure compliance with legal and regulatory requirements in respect of equality and diversity, data protection, copyright and licensing, security, financial and other University policies, procedures and codes as appropriate.
• Take reasonable care for the health and safety of yourself and of other persons who may be affected by your acts or omissions at work in accordance with the Health and Safety at Work Act 1974, EC directives and the University’s Safety, Health and Environment Policies and procedures and to cooperate with the University on any legal duties placed on it as the employer.
• Ensure compliance with legal and regulatory requirements in respect of equality and diversity, data protection, copyright and licensing, security, financial and other University policies, procedures and codes as appropriate.
• Take reasonable care for the health and safety of yourself and of other persons who may be affected by your acts or omissions at work in accordance with the Health and Safety at Work Act 1974, EC directives and the University’s Safety, Health and Environment Policies and procedures and to cooperate with the University on any legal duties placed on it as the employer.
Career Pathway
Administrative Support
Person Specification
Important note: It is the University’s policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable. As part of the application process, you will be asked to provide this evidence via a supporting statement. Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below. Your application will be considered based on the information you provide under each element. When attaching the supporting statement to your application profile, please ensure that you name it with the vacancy reference number, e.g. Supporting Statement for 12345BR.
Essential Criteria
Qualifications and Education
Essential Criteria
Qualifications and Education
- NVQ 3/A-Levels or equivalent
- Substantial experience of working in an administrative role.
- A good working knowledge of Human Resources or Health and Safety administration and willingness to undertake further training as required.
- Ability to set up standard office systems and procedures and make improvements as appropriate.
- Ability to communicate specialist and complex information effectively and professionally to a range of customers with varying levels of understanding.
- Proven ability to advise and influence key stakeholders.
- Evidence of ability to explore customers’ needs and adapt the service accordingly to ensure a quality service is delivered.
- Evidence of ability to solve problems using initiative and creativity; identify and propose practical solutions and to resolve problems where there are a range of potential options available.
- Evidence of ability to analyse processes and procedures, and advise on improvements.
- Evidence of ability to work unsupervised to deadlines, planning and setting priorities for own work.
- Degree or an equivalent qualification or equivalent work related experience
- Experience of working in a Higher Education environment
- Fluency in Welsh, written and oral
