Hybrid Loan Officer presso HealthCare Associates Credit Union

Be the Voice That Makes a Difference
Join a Purpose-Driven Team at HealthCare Associates Credit Union

This role focuses on identifying members' financial needs and offering the right financial solutions. It also involves reviewing loan applications and ensuring they meet credit union standards. The goal is to provide excellent service, so members choose HACU as their primary financial institution.

Why You'll Love Working With Us:

• Competitive Pay: $55,700-$69,700 (based on experience, skills & knowledge) PLUS eligible for incentive program

• Work-Life Balance: 35-hour work week

• Generous Time Off: 4 weeks of paid time off + all federal holidays off

• Robust Benefits Package: Medical, dental, vision & more

• Retirement Support: 401(k) with up to 4.5% match plus 4% employer contribution

• A Team That Feels Like Family: Supportive, collaborative, and purpose-driven culture

What You'll Be Doing:

Member & Staff Service

• Greet members professionally and maintain confidentiality.
• Handle inquiries about credit union services, especially loans.
• Stay organized, positive, and courteous with members and coworkers.
• Communicate effectively with vendors.

Loan Processing

• Interview members and collect necessary information for loan decisions.
• Detect and prevent fraudulent accounts.
• Review credit reports, collateral, and loan documents.
• Make sound lending decisions or escalate to senior staff if needed.
• Offer credit counseling and alternative loan options.
• Communicate loan decisions clearly to members.
• Guide loan processors and maintain accurate records.
• Review and prepare all loan documentation for accuracy and compliance.

Additional Duties

• Compile and submit HMDA data.
• Review and adjust loan terms when needed.
• Audit loan portfolios and assess risks.
• Stay updated on compliance and market trends.
• Ensure insurance compliance on home equity loans.
• Manage escrow accounts and support mortgage functions.
• Recommend improvements to lending policies.
• May serve as Notary Public.
• Participate in loan participation evaluations.

Core Competencies

• Quality Work: Accurate, timely, and thorough in all tasks.
• Decision Making: Uses sound judgment and considers long- and short-term impacts.
• Account Management: Builds strong, solutions-oriented member relationships.
• Problem Solving: Proactively identifies and resolves issues effectively.

Knowledge, Skills and Abilities:

• Strong communication and interpersonal skills.
• Highly organized, detail-oriented, and able to multitask.
• Professional under pressure and with diverse groups.
• Strong math and analytical skills.

Qualifications:

• High school diploma required; some college preferred.
• 5+ years of lending experience in a financial institution.
• Deep knowledge of loan products.
• NMLS certification required or ability to obtain within 60 days.

This is an onsite position.
HACU is proud to be an Equal Opportunity Employer.