Hybrid Quality Management Specialist, IQI presso AAAHC

Join Our Mission to Elevate Ambulatory Health Care

At AAAHC, we are more than just a team; we are at the forefront of improving health care quality through accreditation. Our employees are the heartbeat of our mission-based culture, dedicated to applying their diverse skill sets—technical, research, clinical, analytical, and data-driven—to improve health care quality through accreditation. As we celebrate over four decades of excellence, we invite you to become part of our story. Here, your work is not just a job; it’s a journey filled with opportunities to learn, grow, and contribute to a higher purpose. Embrace the chance to be part of a community that values quality every day and strives for excellence in ambulatory health care.

What do we offer?

We prioritize our employees’ wellbeing by providing a comprehensive benefits package that includes:

• Compensation: Receive annual merit increase consideration and an annual discretionary bonus
• Work-Life Balance: Enjoy generous paid holidays, increasing paid time off with tenure, and potential hybrid schedule eligibility
• Health & Wellness: Take advantage of our medical, dental, and vision plans including company contributions to HSA as well as our wellness reimbursement benefit
• Retirement Plan: Invest in your future with our robust 401(k) plan that includes a company contribution and match
• Professional Development: Advance your career with ongoing training and educational opportunities along with a tuition reimbursement program
• Life & Disability Insurance: Experience peace of mind with company-paid short/long-term disability, life, & AD&D insurance
• Employee Assistance Program: Access support services for personal needs

Position Description 

Reporting to the Director, IQI, the Quality Management Specialist, IQI is responsible for research and development of tools to: consolidate and curate knowledge that continuously informs AAAHC Standards development and compliance, survey and Surveyor processes, and AAAHC learning offerings. This role analyzes and reports accreditation performance results to identify client improvement opportunities, manages the benchmarking study report generation against national clinical practice guidelines and relevant evidence-based healthcare literature, and provides easily implementable and practitioner-focused tools that increase patient and employee safety and facilitate organizational compliance with AAAHC Standards. This role is integral to advancing our organizational mission and realizing our strategic theme to “measurably drive quality improvement in patient care.”

Minimum Qualifications and Job-specific Competencies Required

• Bachelor’s degree in Business Administration, Data Analytics, Education, Healthcare Administration, Public Policy or related field or equivalent work experience
• Minimum two years work experience including internships, part-time positions, or relevant volunteer work
• Analytic thinker with demonstrated skills in data cleaning and analyses, and research literature review and synthesis
• Highly organized with strong project management skills; demonstrated time management and multi-tasking skills
• Strong analytical skills and experience manipulating large, complex datasets; proven technical acumen in planning and problem-solving and intense attention to detail
• Strong reasoning, analysis, critical thinking, and language abilities (reading, technical writing, and speaking), with effective communication, technical writing and editing, and presentation skills
• Proficiency with MS Office products (Outlook, Word, Excel, PowerPoint and Teams), online survey tools (e.g., Qualtrics, Verint), and data visualization tools (e.g., Power BI, Tableau) for querying and reporting

Preferred Qualifications

• Master’s degree in related field (e.g., Business Administration, Data Analytics, Education, Healthcare Administration, Public Policy) or equivalent work experience
• Experience in quality improvement and performance measurement methodology and implementation, survey and other study design and administration
• Experience in health care industry
• Experience facilitating consensus-seeking processes in a multi-stakeholder setting, specifically with facilitating virtual consensus-seeking and content-creation processes
• Experience with SPSS, SAS, R, Python (or other statistical analysis and data mining packages)

Working Conditions & Travel Expectations

• Occasional evening conference calls not to exceed 3 calls/month
• Travel: <10% including weekend meetings (e.g., association, client, and committee meetings); 2 meetings/quarter

Physical Requirements

• Sedentary work: Exerting up to 10 lbs of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.