Hybrid Sales Coordinator presso Filtronic

Filtronic is a leading designer and manufacturer of advanced RF, microwave and mmWave solutions for high-performance communication and sensing applications. We develop cutting-edge technologies for satellite communications, aerospace & defence, and 5G infrastructure, operating in frequencies from Ka to W band. Our expertise spans custom MMIC design, complex sub-system integration, and scalable UK-based manufacturing.

The Sales Coordinator will play a key role in supporting the Business Development team and Bid Manager, ensuring seamless workflow and process management across customer relationship management (CRM), bid preparation, and reporting. This role requires a highly organised individual who thrives in a fast-paced environment, with exceptional attention to detail and a proactive approach to supporting complex sales and bid activities.

Summary of Responsibilities:

CRM support

• Maintain and update the CRM system to ensure all business development activities, opportunities, and customer interactions are accurately recorded.
• Monitor data quality, ensuring records are current, accurate, and compliant with company standards.
• Generate CRM-based insights, reports, and dashboards to support decision-making within the sales pipeline.
• Support the Business Development team with CRM training and best practices.

Bid management support

• Work closely with the Bid Manager to coordinate timelines, inputs, and deliverables for bid responses.
• Assist in compiling bid documents, ensuring that all submissions meet quality, formatting, and compliance requirements.
• Liaise with internal stakeholders to gather technical, commercial, and operational information for proposals.
• Track bid progress and maintain bid status reports.

Workflow management

• Oversee the scheduling and coordination of bid development tasks to ensure deadlines are met.
• Manage document versions and maintain a structured bid library for re-use of content.
• Act as a point of communication for the bid team, ensuring clear alignment of responsibilities and priorities.

Reporting

• Prepare regular reports on sales activity, bid pipeline, and business development performance metrics.
• Provide analysis of key trends and progress against targets for the leadership team.
• Support monthly and quarterly reviews by compiling data from CRM and bid activities.

Customer liaison and support

• Act as a first point of contact for inbound customer queries, directing them to the relevant internal team.
• Support pre- and post-sales communication with customers, ensuring timely responses to RFIs, questionnaires, and document requests.
• Schedule and co-ordinate customer calls, reviews, and technical discussions.
• Screen the Filtronic sales inbox.

Visit and event coordination

• Arrange and co-ordinate customer site visits, including logistics, agendas, hospitality, and supporting materials.
• Support the sales and marketing teams with exhibition and event preparation (e.g. booking meetings, preparing documentation, gathering follow-up leads).
• Maintain a calendar of key industry events and customer engagements.

Document and content management

• Maintain and update sales collateral used in sales packs.
• Assist in preparing presentation decks and supporting material for BD meetings or executive briefings.
• Ensure document consistency across customer-facing communications.

Internal co-ordination and admin

• Support regular sales and bid team meetings, including agenda planning, minute-taking, and action tracking.

Requirements

• Strong organisational and time management skills, with the ability to manage multiple priorities.
• Experience with CRM systems (e.g., Salesforce, HubSpot, or similar).
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Previous experience in bid coordination or sales support roles is highly desirable.
• Attention to detail with the ability to ensure accuracy and consistency across documents and reports.
• Collaborative mindset, able to work effectively with cross-functional teams.

Benefits

• Opportunity to play a pivotal role in supporting high-profile bids and business development activities.
• A dynamic and innovative environment within a growing technology-driven company.
• Professional development opportunities and support to grow within the role.
• Competitive Pension Plans.
• Life Assurance.
• Employee Assistance Programme.