Hybrid Account Executive - Telesales presso Travers Tool Co., Inc.

• Growth Opportunities: Many team members have advanced from entry-level roles to leadership positions through mentorship and training.
• Collaborative Culture: Teamwork and camaraderie are at the core of our operations.
• Supportive Environment: Employees consistently describe Travers as family-oriented, with approachable and understanding management.

Revenue Growth: 

• Continually meeting or exceeding daily and monthly targets with respect to call volume and margin sales. 
• Drive revenue managing an assigned account deck and develop relationships with multiple contacts within that assigned account base. 
• Leveraging sales process with assigned strategic accounts to drive retention and share of wallet growth. 
• Identify new business opportunities to expand the scope of Travers Tool Co. products/services for your accounts and own these opportunities from lead to close. 
• Establish and manage a pipeline of growth opportunities to drive share and revenue growth. 
• Act as liaison between customers, sales, vendors, tech team, and accounting to quickly resolve general inquiries & issues. 
• Knowledgeable of entire Sales Lifecycle and demonstrate effective issue resolution, retention, and closing techniques. 
• Ability to present multiple solutions to customers and emphasize the features of the products to highlight how they solve the customers’ problems across a variety of Travers Tool Co Products/Services. 

Territory Planning: 

• Act as the voice of the customer by monitoring competitor products, sales and marketing activities. 
• Provide insights on the overall market, trends and new product developments. 
• Develop and present a semi-annual business plan for assigned accounts. 

Data Management: 

• Properly execute all CRM activities such as logging calls, emails, tasks and new opportunities. 
• Leverage company BI tool and CRM to establish a call purpose. 
• Accurately maintain customer pricing agreements in the ERP system and enter quotes and orders as needed. 
• Special projects as assigned by the department manager.

• 2+ years of B2B customer service or sales preferred. 
• Industry experience preferred and related product knowledge is essential. 
• Proven track record of customer relationship development, referral generation, organizational and time management skills. 
• Successful history of analytical, sales and negotiating skills with strong attention to detail 
• Ability to sell value to differentiate Travers Tool Co. from the competition 
• Excellent follow up skills 
• Strong written and verbal communications 
• Decision Making and Problem Solving 
• Computer proficiency and intermediate knowledge of MS Word, Excel and Outlook. 
• Knowledge application and use of Customer Relationship Management (CRM) tools is preferred

BENEFITS:

• Generous Paid Time Off (PTO) Program and Sick Time Program: Up to 17 total PTO and sick days per year are provided for scheduled PTO (vacation, personal, routine medical appointments) and sick time. PTO accrual increases with increasing tenure at Travers.
• Paid Holidays: 7 Paid national holidays annually.
• Health Insurance: Comprehensive private health insurance is available, including medical, dental, and vision. You are eligible to participate on the first of the month after your hire date.
• Company- Paid Life Insurance and Company-Paid Disability Insurance, Optional Supplemental Life Insurance.
• Flexible Spending Account: Pre-tax funds can be set aside from your paycheck to use to pay for qualified healthcare costs.
•  Retirement Plan: Contribute pre-tax (401K) and/or post-tax (Roth IRA) dollars to fund your retirement. You are eligible to participate in the retirement plan six months after your start date. Travers matches 50% of employee deferrals, up to 4% of employee compensation.
•  Tuition Reimbursement Program: Educational assistance to help our employees develop professionally.
•  LifeCare/ LifeMart for employees and their household members: Access to resources, referrals and discounts for all aspects of life, and access to an Employee Assistance Program for counseling.