
- Junior
- Ufficio in Denver
Propeller empowers everyone to approach, own, and solve problems creatively. We’re data nerds who care about impact, honesty, and each other. We take pride in being a great place to work. We are proud to be recipients of BI Group's Excellence in Customer Experience award and Inspiring Workplaces of Australasia, being recognized as a Fast Company and BuiltIn Best Place to Work. You can learn more about us on Glassdoor.
Your Mission
About You
This role requires a minimum of two days in the Denver office per week, on average, as part of our hybrid working model.
To do this, you will:
Drive revenue growth and own performance
- Manage an annual quota and exceed targets related to expansion and revenue retention.
- Own outbound prospecting, pitching, and closing within existing accounts to drive revenue growth.
- Identify and execute on strategic growth opportunities by addressing additional customer pain points with Propeller’s suite of products, which results in expansion.
- Maintain accurate forecasts and account health metrics in CRM systems, using data-driven insights to prioritize outreach and drive pipeline velocity.
Engage and expand strategic relationships
- Build and nurture deep relationships with key decision makers, stakeholders, and dealers within your account base to drive long-term value and loyalty.
- Develop multi-threaded relationships across customer organizations, including executive sponsors and decision makers, to support strategic alignment and renewals.
- Partner closely with Customer Success Managers who lead onboarding, adoption, and long-term product success to ensure a seamless customer experience. Work together to identify evolving business needs and align solutions that unlock expansion.
- Collaborate with our dealer network to negotiate contract terms, articulate value, and deliver measurable ROI that drives continued investment in Propeller.
- Engage customers with clear, compelling updates on pricing changes and new product offerings to drive awareness and adoption.
- 1–2 years of B2B SaaS account management experience, including ownership of churn prevention, expansion, and upsell opportunities.
- Experience prospecting into existing accounts.
- Negotiation experience, including the ability to handle tough conversations with customers, overcome objections, and re-educate customers on our terms of service.
- Prior experience working with channel partners and end customers.
- Team player with experience collaborating cross-functionally in support of shared renewal goals, and the ability to successfully work with both the customer success and sales teams.
- Nice to have: Prior experience with the discovery and value proposition phases of a sales cycle. Ideally, you have excelled in a sales role at a SaaS company with a strong history of quota attainment.
Benefits
- Fully paid employee United Platinum PPO medical, dental, and vision coverage
- 20 days paid vacation time per year with no accrual or carryover cap
- 3% non-elective employer contribution to 401(k)
- Employee share options
- Professional development budget and leave
- The opportunity to take part in our mentorship program
- Monthly telephone and/or internet allowance
- Paid primary & secondary parental leave policies
- Hybrid work arrangements and WFH equipment provided
The base salary range offered for this role is $63,000 - $75,000. There is also an annual variable range of $20,000 - $30,000. This range is tied to the market for this job in Colorado. Any salary offer extended will be based on skills, knowledge, and experience.