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Hybrid Gift Shop Lead Clerk presso GLOBAL GAMING SOLUTIONS LLC

GLOBAL GAMING SOLUTIONS LLC · Grand Prairie, Stati Uniti d'America · Hybrid

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Job Details

Job Location:    GRAND PRAIRIE, TX
Position Type:    Seasonal
Education Level:    None
Salary Range:    Undisclosed
Travel Percentage:    None
Job Category:    Other

Description

General Definition:

  • Assists in the daily operation of the gift shop, including inventory control and merchandising, coordinating and monitoring daily activities of gift shop employees.

Essential Job Functions:       

  • Assists in overseeing the daily operation of all gift shop kiosks.
  • Oversees opening and closing of kiosk locations.
  • Assists in merchandising functions including receiving inventory, stocking, merchandise display, pricing and signage.
  • Assists gift shop employees with sales functions including MICROS system, cash handling, and daily transaction reporting.
  • Accepts money and other transactions and provides correct change to customers.
  • Acts as supervisor and responsible for the gift shop operation in the absence of the manager.
  • Relieves staff for breaks or meal periods as needed.
  • Stays informed of current promotions involving gift shop items.
  • Reports to Concessions/Gift Shop Manager any violation of company or departmental policies in a timely manner. 
  • Assists in coordinating and executing physical inventory counts on a monthly (or as assigned) basis; ensuring counts are accurate and conducted timely.
  • Records receipt of ordered merchandise, including verifying the description, quantity, and pricing of merchandise ordered.  Reports discrepancies to Gift Shop Manager in a timely manner.
  • Opens and unpacks cartons or crates of merchandise, verifies accuracy of invoice against items received. Reports discrepancies to Concessions/Gift Shop Manager in a timely manner.
  • Assists with stamping, attaching, or changing merchandise price tags; refers to price list for accuracy and consistency.
  • Inspects merchandise to ensure correct pricing and display. 
  • Checks and maintains par levels daily.  Alerts Concessions/Gift Shop manager to low quantities, missing items and other discrepancies in a timely manner.
  • Assists with signage and display of merchandise to attract customers and promote sales.
  • Responds to customer complaints in a friendly, professional manner.  Involves Gift Shop Manager as needed.
  • Assists in employee training, including company policies, departmental procedures, MICROS system, and other job duties as assigned.
  • Assists gift shop employees in completing difficult or complex sales.
  • Assists gift shop employees with voids and returns when necessary.
  • Assists other departments with merchandise transfers as needed. 
  • Recommends effective ways to control inventory, increase security measures, promotions, and merchandising.
  • Maintains a neat and orderly work area.
  • Performs other related duties as may be assigned by reporting senior.

Qualifications


Education & Training:

  • High school diploma or GED; or three years related experience and/or training; or combination.
  • Four years of experience required, including two years supervisory experience in operations or related field

Knowledge, Skills and Abilities:

  • Must possess high integrity and work ethics. 
  • Excellent customer service, communication skills, and ability to work as a team required. 
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 
  • Ability to deal with problems involving a few concrete variables in standardized situations. 
  • Ability to read and comprehend simple instructions, short correspondence, and memos. 
  • Ability to write simple correspondence. 
  • Ability to effectively present information in one-on-one and group situations to customers, co-workers, and employees.
  • Must be able to give and follow specific instruction, including providing supervision to support staff.    

Training:

  • Responsible Gaming

Licenses/Certifications/Other

  • Must be able to pass a background check and receive a license or permit from any Regulatory Agency if applicable to perform the essential job functions.

Physical Requirements: 

The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Strength:
    • Sedentary to Medium workload
    • Stand, sit and walk consistently
    • Will be required to lift up to or over 20lbs or exert occasionally over 50lbs
  • Movement:
    • Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach
    • Will use office equipment
    • Driving motor vehicles as needed
  • Auditory:
    • Frequently speak and articulate
    • Noise levels will be varied from moderate to heavy machinery
  • Environmental:
    • Exposure to weather and extreme elements are minimal
    • Minimal exposure in close proximity to horses
    • Consistent exposure to spoke filled environment
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