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Hybrid Regional Manager presso RPM Living

RPM Living · Palm Beach Gardens, Florida, US', 'Miami, Florida, US, Stati Uniti d'America · Hybrid

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Overview:

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

Position Summary:

The position: The Regional Manager (RM) is responsible for overseeing the operational and financial performance of a portfolio of properties. This role requires a hands-on leader who can drive team performance, maintain client relationships, and ensure the successful execution of business strategies to align with company objectives.

Responsibilities:
  • Oversee the recruitment and interview process for all site-level positions within the portfolio, ensuring proper approvals and alignment with company hiring standards.
  • Conduct regular team meetings, 1-on-1 coaching sessions, and annual performance reviews to mentor, develop, and manage team members effectively.
  • Coordinates with the HR team on HR issues, to ensure compliance with HR policies and procedures, and provide conflict resolution as needed.
  • Conduct onboarding, training, and mentoring of team members to ensure they have the necessary skills and knowledge to succeed.
  • Perform site visits weekly, engage with team members, and schedule and host regular client calls.
  • Serve as the primary client liaison, handling unscheduled client communications during business hours and ensuring timely follow-up after client visits and calls.
  • Develop and execute business plans for each community, proactively strategizing on a weekly, monthly, and quarterly basis.
  • Approve expense requests and manage expense reporting to align with budget expectations.
  • Compile and analyze financial reporting, reviewing and approving purchase orders and invoices for accuracy and timely submission to clients.
  • Conduct physical inspections of properties, including tour paths, models, vacant units, and maintenance shops, and perform routine preventive maintenance inspections.
  • Ensure compliance with all company policies and procedures, particularly regarding procurement, financial practices, and vendor management.
  • Oversee resident and vendor-related communications, ensuring timely resolution of issues.
  • Monitor property marketing efforts, including reviewing property websites and advertising.
Qualifications:

Education & Experience:

  • Bachelor's degree from a four-year college or university Experience may substitute for education.
  • Four years in multifamily property management, with at least two years in a Community Manager role.
  • 3rd party management experience
  • A valid Driver’s license is required
  • Knowledge of multifamily property management operations, respective markets, and industry trends.
  • Knowledge of budgeting, financial reporting, and variance analysis.
  • Skilled in organization with the ability to prioritize tasks, manage time effectively, and handle multiple projects simultaneously.
  • Skilled in Microsoft Office Suite and Property Management Software such as Yardi.
  • Skilled in Revenue Management Software, including LRO, AIRM, and Yieldstar.
  • Ability to effectively communicate verbally and in writing.
  • Ability to develop solutions and resolve challenges proactively.
  • Ability to lead, mentor, and develop on-site teams.
  • Ability to manage vendor relationships and negotiate contracts for cost control and operational efficiency.
  • Ability to maintain positive client relationships.
  • Ability to think strategically and implement business plans that align with financial goals and client expectations.

Physical Requirements:

  • May be required to sit or stand for extended periods of time
  • Must be able to read documents, computer screens and data
  • Must be able to hear and understand verbal communications in person and over the phone or computer
  • May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
  • Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

  • This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week
  • The office is an open setting which may include bright lights, constant noises and distractions   
Company Information:

Join RPM Living and experience exceptional benefits designed to enhance your life.

  • Weekly pay for all associates working onsite at an apartment community
  • Comprehensive healthcare coverage available for all full-time, regular associates 
  • Employer-paid employee assistance, mental health, and wellness programs
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance
  • 401(k) with robust company match 
  • Opportunities for professional development, career growth, and role-based learning plans
  • Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
  • Paid time off plus floating holidays and volunteer days
  • Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

 

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

 

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

 

RPM Living is an Equal Opportunity Employer.

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