Hybrid Inside Sales Representative presso Alleima

Location

 Inside Sales Representative

Location : Kennewick (WA)

🚀 Are you ready to take your career to new heights with Alleima - Business Unit Specialized?

We are proud to be a global actor in producing and supplying high-quality tubular products for cutting-edge industries like High Pressure, Aerospace, Medical, and Hydrogen. Our innovative solutions, crafted from corrosion-resistant alloys such as stainless steel, nickel, and titanium, are setting new standards in these exciting markets and are trusted by the aerospace and space industries for excellent, precision and reliability!

We’re looking for an enthusiastic and detail-oriented Inside Sales Representative (ISR) to join our team in Kennewick. In this key role, you’ll manage customer accounts and drive sales development for mid and transactional accounts, while working hand-in-hand with our production, logistics, and quality teams to ensure smooth order execution.

As part of the Regional Americas Sales Organization and embedded within the Kennewick production unit, you’ll act as a critical link between our customers and our operational teams—ensuring reliable communication, accurate pricing, and on-time delivery.

Your Role

• Safety First: Promote a safe and healthy work environment—both physically and psychologically—by encouraging open communication and respectful teamwork

• Customer Account Management: Own the full sales process for mid and transactional accounts, including handling inquiries, preparing quotations, and processing sales orders.

• Support to Key Accounts: Assist Key Account Managers in the global sales organization in preparing offers, ensuring compliance with pre-approved pricing structures.

• Proactive Communication: Serve as a key point of contact for assigned customers regarding product availability, pricing, and lead times.

• Sales Growth: Identify opportunities to increase business within your accounts and collaborate with the sales team to develop these leads.

• Cross-functional Collaboration: Work closely with production, logistics, and quality to ensure accurate deliveries and high customer satisfaction.

• CRM & Reporting: Maintain customer data, monitor account activity, and support decision-making through timely reporting.

• Clear Pricing Execution: Apply pricing instructions and contract terms consistently and accurately.

You’ll be joining a collaborative and forward-looking team, where your voice matters and your contributions drive our success. As part of a global company, you’ll work locally in Kennewick while being connected to an international network—blending sales focus, operational excellence, and customer commitment.

About you

We are looking for a candidate with a minimum of three years of experience in customer service, order management, or inside sales—ideally in a manufacturing or industrial sales environment. You should have hands-on experience with pre-sales activities, including preparing and negotiating offers, and be confident in managing customer interactions with a clear focus on sales development.

A high school diploma or relevant vocational education is required. A strong understanding of sales processes, pricing structures, and customer account management is essential for this role. You must be highly organized, capable of handling multiple priorities in a fast-paced setting, and proactive in identifying sales growth opportunities.

Excellent communication and interpersonal skills are key, along with a good command of spoken and written English to ensure effective collaboration with global customers and internal teams. Proficiency in Office 365 and experience working with CRM and ERP systems is also required to maintain accurate customer records and support sales reporting.

What You Can Expect From Us

The anticipated Hourly range for this position is $34 to $42 (Weekly Working hours is 40) with a 5% annual bonus opportunity and annual merit eligibility.

Additional elements of the compensation package include medical, dental, vision insurance as well as company paid disability and life insurance. We offer paid time off, 11 paid holidays a year and a 401(K)-retirement savings plan that has a 5% company.

Additional elements of the compensation package include medical, dental, vision insurance as well as company paid disability and life insurance. We offer paid time off, 11 paid holidays a year and a 401(K)-retirement savings plan that has a 5% company contribution with company match of 50% for the first 6% you invest. We offer a generous Tuition Reimbursement Program, and provide opportunities for professional competence development and training, as well as opportunities for career advancement within the company.
 

Additional Information

At Alleima, our mission is much more than delivering high-quality products, technology, and processes - working together to develop solutions based on our customers’ needs and thus achieving our business goals is a better way to describe our daily work. With curious employees and safety as our priority, we create a work environment where you can develop both personally and professionally.  

With a clear direction for our journey ahead, utilizing our position as a technology leader, progressive customer partner, and sustainability driver, we aim to become an even stronger company in our industry.  

Are you ready to take on this challenge together with us? Join us on our journey! www.alleima.com