Lead Assistant Manager-Order to Cash-Billing & Billing Support
exl Service.com (India) Private Limited · Noida, Inde · Hybrid
5095 Emplois à distance et à domicile en ligne
exl Service.com (India) Private Limited · Noida, Inde · Hybrid
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exl Service.com (India) Private Limited · Noida, Inde · Hybrid
o Excellent knowledge of end-to-end O2C process.
o Should have performed Billing, query handling with good communication skills.
o good knowledge on account receivable principle and concepts
o Contact with customers via email and MS Teams on a day-to-day basis.
o Act as Voice of the Customer internally to represent customer needs and wants.
o Strong experience working with Excel/Spreadsheets.
o Compliance rules and regulations are a part of process / product knowledge.
o Should be able to judge in case the request is to be escalated or not for further clarification.
o Should be able to meet agreed upon KPIs as per Client, their operational definitions, and targets.
o Client Reporting (any client systems where client reports are generated / updated)
o Speaks, writes, converses fluently and convincingly with team members / clients.
o Gathers and analyses data to solve problems fast and effectively after evaluating possible options.
Monitor and reconcile lease liabilities and righto fuse assets
Assist with audits by providing documentation and explanations for lease transactions
Ensure compliance with accounting standards (e.g., ASC 842, IFRS 16) and comp policies
Bachelors or Masters Degree in commerce or finance or qualified/semi-qualified professional accountant (Graduate (Finance) , Post-Graduate (Finance) , BBA, MBA, CA, CMA, CS) 8 - 10 Years