Team Leader-Security Services chez American Express

Team Leader-Security Services

Gurugram, HR, India

Job Description

This position is responsible for assisting the Manager-Security Services with day-to-day security operations. The position is also responsible for day-to-day supervision of the physical security infrastructure that protects American Express, its employees, contractors and customers against harm and losses.

Responsibilities

Principal Accountabilities:

• Physical Security

• Conduct ongoing security reviews and make recommendations for changes where appropriate.

• Conduct and support Security Audits, identify security gaps, document findings, recommend corrective actions, and track remediation through closure.

• Coordinate with security contractors to ensure compliance with service level agreements and consistent application of policies and procedures by contract personnel.

• Provide assistance to the Manager in the development and implementation of Security-related controls.

• Interface with business partners in supporting planned/unplanned employee moves, construction projects, and special events.

• Support internal/external security reviews and audits, maintain required documentation, and ensure identified security gaps are remediated within agreed timelines.

• Crisis Management

• Actively support the Crisis Management and Emergency Response program.

• Executive Protection

• Provide executive protection as assigned.

• Miscellaneous

• Conduct investigations into Workplace violence incidents.

• On-call 24/7/365 and provide timely response/escalation for critical security incidents and emergencies outside normal business hours if needed.

• liaise/coordinate with local administration and law enforcement and support internal investigations.

Breadth of Responsibility:

• Position will be responsible for supporting the Manager within the specified geographic area.

Autonomy/Problem Solving & Decision Making:

• The incumbent must possess strong leadership skills to effectively manage emergency situations.

Qualifications

• Minimum of 3 years of corporate security experience required; degree in Security Management or Criminal Justice preferred.

• Proven self-starter with excellent time management, problem solving and decision-making skills to effectively direct security activities in a culturally diverse work force and handle emergencies, crises, and stressful situations calmly, quickly, and professionally.

• Excellent interpersonal skills to be able to interface effectively with all levels of management and business partners.

• Awareness of AI integration in Physical Security, including AI-enabled CCTV/video analytics, intelligent access control, alarm monitoring, threat detection, incident management, and emerging security technologies.

• Executive protection experience.

• Effective written/verbal communication skills.

Job Info

• Job Identification26013383

• Job CategorySecurity

• Posting Date09/07/2026, 03:12 PM

• Apply Before09/15/2026, 04:00 AM

• Job ScheduleFull time

• Job ShiftRotating

• LocationsAMEX Sub Tehsil Kadipur, Gurugram, HR, 122004, IN

• Career AreaCorporate Functions

Return to Jobs List (https://careers.americanexpress.com/en/sites/CX_1/jobs)