Lead Fulfillment Associates focus on customer experience, quality, safety, and productivity of their fellow Fulfillment Associates. Lead Fulfillment Associates are responsible for performing production duties (pick, pack, replenish, ship) and assisting Area Managers with the daily management of the department.
Position responsibilities may include, but not limited to
Assist with daily operations through support of production team, ensuring delays and issues are reduced or eliminated
Communicate goals and objectives to the production team, ensuring alignment of the team to company goals
Assist with standard work adherence throughout the production team through daily audits
Coordinate with Inventory/Warehouse team to ensure all materials needs are met, eliminating line slow down related to materials
Partner with our Food Safety team to ensure we are meeting FDA, USDA and General Manufacturing Practice requirements
Assist with production team quality improvement efforts
Support all Safety Team efforts to continuously improve practices and facilities
Make decisions on scheduling needs for the department
Make recommendations on performance-based merit increases
Required skills and experience
High School diploma or equivalent required
2+ years fulfillment or production experience
Must be willing and able to work overtime as required
Strong problem solving and analytical skills
Preferred skills and experience
Strong problem and analytical skills
Bilingual (English / Spanish) a plus
Excellent verbal and written communication skills
Ability to manage multiple priorities, demonstrated flexibility and ability to adapt and implement change in a timely and effective manner
Organized and detail-oriented with problem-solving skills
Physical requirements
Regularly required to use hands to handle, feel or operate objects, tools, or controls and reach with hands and arms
Frequently is required to stand, talk, and listen
Occasionally required to walk, stoop, kneel or crouch
Occasionally lift and/or move up to 50 pounds
Vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
Able to perform repetitive movements
Able to work in variable temperatures (cold/hot)
Additional Information
Company Overview
Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
EEO
Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.
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