Student Housing Manager Position Waco Texas The Domain chez KPM

Description

Community Manager – Student Housing

Property: The Domain at Waco Location: Waco, TX (near Baylor University) Employment Type: Full-Time, On-Site Reports To: Regional Manager Compensation: [Insert salary range] + performance bonuses (Placeholder — replace with your actual range, e.g. $55,000–$70,000/year)

About the Role

The Domain is a vibrant student housing community serving the Baylor University area, and we're looking for an experienced, people-focused Community Manager to lead our on-site team. This is the top on-site leadership position, responsible for the full operation of the property: leasing performance, resident experience, staff management, budgeting, and physical asset upkeep.

The ideal candidate thrives in a fast-paced, student-centered environment, understands the seasonal rhythm of the academic leasing cycle, and takes pride in creating a community where students want to live.

Key Responsibilities

Leasing & Occupancy

• Drive leasing performance to meet and exceed occupancy and pre-leasing goals throughout the academic cycle.
• Oversee marketing, outreach, and campus engagement strategies to attract prospective residents.
• Monitor market trends, competitor pricing, and lease renewals to maximize revenue.

Resident Experience

• Foster a positive, safe, and engaging community for student residents.
• Plan and support resident events and programming.
• Respond promptly and professionally to resident concerns, escalations, and conflict resolution.

Team Leadership

• Recruit, train, schedule, and supervise office staff, leasing consultants, and community assistants.
• Set performance expectations and provide ongoing coaching and feedback.
• Lead by example in customer service, professionalism, and work ethic.

Financial Management

• Manage the property's operating budget; monitor income and expenses.
• Oversee rent collection, delinquency follow-up, and financial reporting.
• Approve invoices and control expenses to meet financial targets.

Operations & Maintenance

• Partner with the maintenance team to ensure timely turns, work orders, and preventive upkeep.
• Coordinate the annual turn during the summer transition period.
• Ensure the property meets safety, compliance, and Fair Housing standards.

Qualifications

Required

• 2+ years of property management experience (student housing or multifamily preferred).
• Prior supervisory or team-leadership experience.
• Strong understanding of leasing, budgeting, and financial reporting.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency with property management software (e.g., Entrata, Yardi, or RealPage).
• Valid driver's license.

Preferred

• Experience managing a property through a full academic pre-leasing cycle.
• Bachelor's degree in business, hospitality, real estate, or a related field.
• Familiarity with the Waco / Baylor University market.

What We Offer

• Competitive salary with performance-based bonus potential
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match (confirm/adjust to your plan)
• Professional development and growth opportunities
• A dynamic, mission-driven team environment