Managing Principal -Project Program Portfolio Mgmt - Portfolio Manager chez Capco

Role: Managing Principal - Portfolio Manager

Experience: 15+ Years
Location: Chennai

About Capco

Capco is a global technology and management consulting firm focused on driving digital transformation across financial services. We partner with leading banks and financial institutions to deliver large-scale change programs and strategic initiatives.

Role Overview

Capco is looking for an experienced Portfolio Manager to lead and govern a portfolio of complex programs and projects. This role requires strong expertise across portfolio management, PMO governance, financial oversight, and stakeholder engagement. The ideal candidate should have a blend of Project/Program Management, Business Analysis, and strategic portfolio leadership, preferably within the Banking/Financial Services domain.

Key Responsibilities

JD:

Responsibilities - Masterplan 

• Support the Head of Program Masterplan & Schedule Management on resolving program conflicts and proactive management of cross-program dependencies to mitigate delivery bottlenecks and optimize sequencing and throughput. This includes:
• Facilitate daily/ weekly forums, including minutes of meetings (MoM) documentation, to manage cross-program dependencies, facilitate communication, and resolve conflicts in a timely manner
• Create and maintain comprehensive artefacts (e.g., portfolio masterplan, concentration risks analysis and impact assessment) monthly for actionable insights to T&O Management Teams, Investment Committees and relevant business units
• Support bank-wide outreach initiatives and coordinate with relevant stakeholders to resolve scheduling conflict or gather/ validate data for trend analysis
• Conduct scenario analysis (on a as-needed basis) to identify potential risks, outline implications and recommend strategic actions
• Explore and implement automation solutions for compiling the portfolio masterplan
• Develop and maintain strong relationships with key stakeholders to ensure seamless communication and collaboration
• Provide ad-hoc support to T&O Management Teams or strategic programs in responding to regulators

Responsibilities – Process Mapping 

• Support the Head of  Program Process Design & Mapping on documenting, standardizing, and optimizing end-to-end processes across transformation programmes. The role focuses on ensuring process clarity, ownership alignment, and efficiency within and between key delivery workstreams. This includes:
• Facilitate process walkthroughs and workshops with business, operations, and technology teams to capture current (“as-is”) and target (“to-be”) process states.
• Develop and maintain detailed process maps, swim lanes, and control points in accordance with Group standards.
• Identify process gaps, redundancies, and control weaknesses, and propose design improvements or automation opportunities.
• Collaborate with programme and QA teams to ensure process maps align with approved solution designs, business requirements, and operating models.
• Maintain a central process inventory and ensure version control for process artefacts and related documentation.
• Coordinate with Risk, Controls, and Audit teams to validate that mapped processes meet compliance and regulatory requirements.
• Provide insights and recommendations to T&O Management and Governance Committees to support decision-making and continuous improvement.
• Deliver ad-hoc process mapping and analysis support to major transformation programmes or regulatory remediation initiatives.

Responsibilities – Deep Dives (Quality Assurance) 

• Support the QA Lead in conducting structured deep-dive reviews on priority programmes to assess delivery readiness, design quality, and adherence to governance standards. This includes:
• Plan and execute QA deep dives across programme workstreams and delivery phases, focusing on design, architecture, and control effectiveness.
• Review key artefacts (e.g. BRDs, Solution Intents, Release Plans, RAIDs) to validate completeness, traceability, and evidence of stakeholder endorsement.
• Identify control gaps, design weaknesses, and governance deviations; document findings and recommended actions.
• Engage directly with Programme Leads, Architects, and PMOs to confirm facts, validate progress, and track remediation.
• Prepare QA summary reports highlighting key risks, maturity assessment, and evidence-based assurance ratings.
• Support QA input into SteerCo packs, PgSC updates, and audit responses.
• Maintain central QA evidence logs, trackers, and lessons learned for future assessments.

Responsibilities – Resourcing

• Responsible for assessing the bank’s current resourcing landscape, identifying gaps and inefficiencies, and designing a Target Operating Model (TOM) to enhance resourcing estimation, man-day forecasting, and cost management. The role will also focus on streamlining processes related to hiring requests and workforce planning. This includes:
• Analyse large and complex datasets to assess the current resourcing state, identify issues, and develop actionable insights.
• Provide ad hoc analytical support on various resourcing topics as needed to inform decisions and drive continuous improvement.
• Work closely with stakeholders across functions to understand current pain points, clarify requirements, and align on improvement opportunities.
• Design and implement process enhancements to improve accuracy, efficiency, and transparency in resourcing and forecasting.
• Navigate ambiguity effectively and make data-driven recommendations to support decision-making in a dynamic environment.

Key Requirements:

• Communication & stakeholder management: Strong verbal and written communication skills to effectively interact with tea members and stakeholders; ability to manage multiple stakeholder groups to facilitate alignment in complex environments
• Problem-solving & analysis: Ability to identify issues/ root causes and contributing to the development of effective solutions; analyse data to support decision-making
• Adaptability: Flexibility to adapt to fast-changing environments and requirements, and ability to digest new concepts quickly
• Proactivity: Taking initiative to identify potential risks and issues early, and support the implementation of mitigation strategies
• Visualization & attention to detail: Ability to create clear and engaging slides/ visuals tailored for different types of audiences, ensuring accuracy and effective communication of key messages
• Project management: Basic understanding of project management principles, including prioritization, resource allocation and schedule management

Preferred Skillsets:

• MS Office proficiency: Skilled in Excel, PowerPoint, and Word; experience in working with large data sets
• Tool knowledge: Familiarity with Clarity, Tableau and/or Azure DevOps (ADO) is preferred
• Tech & Ops Understanding: Basic knowledge of technology and operations concepts (e.g., testing cycles, operational workflows etc.)
• Project Management skills

Why Join Capco

• Work on large-scale transformation programs with global banks
• High visibility role with leadership exposure
• Fast-paced consulting environment with strong career growth