Turnkey Renovations & Execution Director chez Property Rush

Description

Head of Operations — Turnkey Renovations & Execution
Property Rush | Remote (US) | Open to relocating to Chattanooga in the near future

The role in one sentence

Own the execution engine (turns + rehabs + vendors + weekly cadence) so the founder can get out of operations and into growth.

Why this role exists

Property Rush is building the go-to turnkey place for investors. Right now, growth is constrained by operational bandwidth. We need a strong operator to take the day-to-day operational load and turn it into a predictable machine.

Compensation

Total Compensation (OTE): $130,000 – $180,000
Performance-based incentives tied directly to results.

Your Scorecard (5 KPIs you own)

• ≥ 80% of Department KPIs achieved monthly
• Cash flow forecast accuracy ≥ 95% (monthly)
• ≥ 95% of renovation projects delivered on time AND within ±5% of budget
• Employee satisfaction score ≥ 90% (quarterly survey)
• Owner & tenant satisfaction score ≥ 9/10

What success looks like

By day 30: you’ve installed a weekly operating rhythm and a single “source of truth” dashboard; rehab/turn status is visible and updated; vendor expectations are documented and enforced.
By day 90: project delivery is noticeably tighter, team accountability is consistent, and fewer decisions require founder involvement.
By 6–12 months: operations run on SOPs + cadence, KPIs are hit without heroics, and we can scale without service breaking.

Outcomes you’ll drive

• Faster turns and fewer “stuck” rehabs
• Vendors who hit standards (or get replaced quickly)
• Teams that execute against clear KPIs
• Reliable forecasting and disciplined spending
• High satisfaction without constant firefighting

What you’ll do

Execution leadership

• Run weekly KPI meetings (leaders show numbers + plan + commitments)
• Set priorities, remove blockers, and follow through until complete

Renovations & turns

• Standardize scopes, checklists, inspection gates, and handoffs
• Control change orders and enforce budget discipline
• Track: scope → bid → start → QC → completion → ready-to-lease

Vendor accountability

• Build a vendor bench (primary + backup)
• Implement contractor scorecards + service-level expectations
• Negotiate pricing and enforce quality standards

People & culture

• Coach department leads; address performance gaps quickly
• Improve role clarity, training, and employee experience

What we’re looking for

• Proven experience overseeing multiple rehab/turn projects concurrently
• Strong vendor management (schedules, quality, budgets, communication)
• Comfortable building SOPs, dashboards, and accountability rhythms
• US-based; open to Chattanooga relocation later (not required upfront)

Requirements

• Head of Operations — Turnkey Renovations & Execution
  Property Rush | Remote (US) | Open to relocating to Chattanooga in the future | Full-time
• The role in one sentence
• Own the execution engine (turns + rehabs + vendors + weekly cadence) so the founder can get out of operations and into growth.
• Why this role exists
• Property Rush is building the go-to turnkey place for investors. Right now, growth is constrained by operational bandwidth. We need a strong operator to take the day-to-day operational load and turn it into a predictable machine.
• Compensation
• Total Compensation (OTE): $130,000 – $180,000
  Performance-based incentives tied directly to results.
•  
• Your Scorecard (5 KPIs you own)
• ≥ 80% of Department KPIs achieved monthly
• Cash flow forecast accuracy ≥ 95% (monthly)
• ≥ 95% of renovation projects delivered on time AND within ±5% of budget
• Employee satisfaction score ≥ 90% (quarterly survey)
• Owner & tenant satisfaction score ≥ 9/10
• What success looks like
• By day 30: you’ve installed a weekly operating rhythm and a single “source of truth” dashboard; rehab/turn status is visible and updated; vendor expectations are documented and enforced.
  By day 90: project delivery is noticeably tighter, team accountability is consistent, and fewer decisions require founder involvement.
  By 6–12 months: operations run on SOPs + cadence, KPIs are hit without heroics, and we can scale without service breaking.
• Outcomes you’ll drive
• Faster turns and fewer “stuck” rehabs
• Vendors who hit standards (or get replaced quickly)
• Teams that execute against clear KPIs
• Reliable forecasting and disciplined spending
• High satisfaction without constant firefighting
• What you’ll do
• Execution leadership
• Run weekly KPI meetings (leaders show numbers + plan + commitments)
• Set priorities, remove blockers, and follow through until complete
• Renovations & turns
• Standardize scopes, checklists, inspection gates, and handoffs
• Control change orders and enforce budget discipline
• Track: scope → bid → start → QC → completion → ready-to-lease
• Vendor accountability
• Build a vendor bench (primary + backup)
• Implement contractor scorecards + service-level expectations
• Negotiate pricing and enforce quality standards
• People & culture
• Coach department leads; address performance gaps quickly
• Improve role clarity, training, and employee experience
• What we’re looking for
• 5+ years in ops leadership (property management, construction ops, field ops, home services, etc.)
• Proven experience overseeing multiple rehab/turn projects concurrently
• Strong vendor management (schedules, quality, budgets, communication)
• Comfortable building SOPs, dashboards, and accountability rhythms
• US-based; open to Chattanooga relocation later (not required upfront)
•  Head of Operations — Turnkey Renovations & Execution
  Property Rush | Remote (US) | Open to relocating to Chattanooga in the future | Full-time
• The role in one sentence
• Own the execution engine (turns + rehabs + vendors + weekly cadence) so the founder can get out of operations and into growth.
• Why this role exists
• Property Rush is building the go-to turnkey place for investors. Right now, growth is constrained by operational bandwidth. We need a strong operator to take the day-to-day operational load and turn it into a predictable machine.
• Compensation
• Total Compensation (OTE): $130,000 – $180,000
  Performance-based incentives tied directly to results.
•  
• Your Scorecard (5 KPIs you own)
• ≥ 80% of Department KPIs achieved monthly
• Cash flow forecast accuracy ≥ 95% (monthly)
• ≥ 95% of renovation projects delivered on time AND within ±5% of budget
• Employee satisfaction score ≥ 90% (quarterly survey)
• Owner & tenant satisfaction score ≥ 9/10
• What success looks like
• By day 30: you’ve installed a weekly operating rhythm and a single “source of truth” dashboard; rehab/turn status is visible and updated; vendor expectations are documented and enforced.
  By day 90: project delivery is noticeably tighter, team accountability is consistent, and fewer decisions require founder involvement.
  By 6–12 months: operations run on SOPs + cadence, KPIs are hit without heroics, and we can scale without service breaking.
• Outcomes you’ll drive
• Faster turns and fewer “stuck” rehabs
• Vendors who hit standards (or get replaced quickly)
• Teams that execute against clear KPIs
• Reliable forecasting and disciplined spending
• High satisfaction without constant firefighting
• What you’ll do
• Execution leadership
• Run weekly KPI meetings (leaders show numbers + plan + commitments)
• Set priorities, remove blockers, and follow through until complete
• Renovations & turns
• Standardize scopes, checklists, inspection gates, and handoffs
• Control change orders and enforce budget discipline
• Track: scope → bid → start → QC → completion → ready-to-lease
• Vendor accountability
• Build a vendor bench (primary + backup)
• Implement contractor scorecards + service-level expectations
• Negotiate pricing and enforce quality standards
• People & culture
• Coach department leads; address performance gaps quickly
• Improve role clarity, training, and employee experience
• What we’re looking for
• Proven experience overseeing multiple rehab/turn projects concurrently
• Strong vendor management (schedules, quality, budgets, communication)
• Comfortable building SOPs, dashboards, and accountability rhythms
• US-based; open to Chattanooga relocation later (not required upfront)

Benefits

Compensation

This role includes a $90,000 base salary plus performance-based incentives, with total annual earnings potential of $130,000–$180,000. Incentives are tied directly to measurable outcomes on the role scorecard.

Benefits & Perks
We offer a flexible schedule, employee assistance program, professional development support, and a referral program. This role also includes the opportunity to transition into a full-time permanent position based on performance. Full-time employees may be eligible for a comprehensive benefits package including medical, dental, vision, 401(k), paid time off, paid holidays, and additional company-sponsored benefits.