- Bureau à Houston
Description
About The Company:
We specialize in providing top-notch management services to homeowner associations, condominiums, and community-based organizations. We excel in delivering exceptional customer support, helping them achieve their goals and maintain thriving communities.
About the Role:
The Controller is responsible for client service and leading a team of accounting professionals to provide accounting, cash management, financial reporting, and financial management consultation services for a large portfolio of community association clients. This role will interface with property managers, general managers, property developers, community association Boards of Directors, and third-party service providers on financial matters. This is a "hands-on" position from an accounting perspective.
Responsibilities:
- Ensuring client contractual service deliverables, including the review and approval of monthly financial reports and annual budgets
- Managing the monthly pre-close and close processes, including the management company close
- Overseeing the preparation process for annual budgets
- Managing the daily flow of financial service inquiries and requests
- Client billing for services performed outside the service level agreement
- Driving client satisfaction and retention
- Recruiting, hiring, training, and mentoring staff
- Troubleshooting and resolving escalated issues
- Overseeing and providing direction on delinquent account collections, communicating with association board members, and coordinating with third-party collection attorneys
- Managing the investment of association reserve funds and ensuring cash flow for project needs
- Coordinating audit and tax services with external CPA firms
- Overseeing all association banking services
- Managing the successful onboarding of new accounts
- Acting as the primary financial consultant for community managers and Boards of Directors
- Recommending and implementing process improvements
- Becoming a subject matter expert in the CINC platform for the delivery of accounting and financial management services
- Ensuring financial controls are in place and functioning as designed
- Overseeing payroll and coordinating with a third-party payroll provider
- Managing HR functions, including hiring, and coordinating with an external service provider
- Performing additional work-related tasks as needed
Requirements
- Accounting degree from a 4-year accredited college or university
- Minimum of 2 years of experience as an Accounting Manager or Controller
- Experience supervising an accounting department with at least 5 employees
- Strong preference for experience in real estate, property management, and outsourced accounting/bookkeeping industries
- Hands-on experience with mid to upper-tier accounting software packages
- Demonstrated experience with systems conversion and balance transfer
- Exceptional computer skills (power user)
- Excellent grasp of accounting theory and methods (accrual, cash, and modified cash)
- Strong organizational and prioritization skills
- Exceptional interpersonal and communication skills (both written and verbal)
- Ability to work efficiently in a dynamic, high-growth environment
Benefits
- Medical, Dental, and Life Insurance
- Vacation and Holiday Pay
- 401(k) Retirement Plan
