Leasing Manager chez Flats LLC

Description

Location: Las Vegas, NV | Art District neighborhood

Specifications: Class A Multifamily Building | 311 units

Employment Type: Full-time

Expected hours: 40 per week 

Schedule: Monday to Friday (weekends as needed with rotating schedule)

Compensation: $26-$27/hr

About FLATS 

FLATS® is a lifestyle-driven real estate company known for its creative approach to urban apartment living. We pride ourselves on being “anything but expected,” with a mission to “bring big style to smart spaces.” Through thoughtfully designed units and state-of-the-art technology, we curate what we call the FLATS life – providing homes with soul that embrace value, individuality, and community. At FLATS, we believe living well is a necessity, not a luxury, and we strive to revolutionize city living by offering residents great design, authentic experiences, and a vibrant community in every property we operate. 

About the Role 

The Leasing Manager plays a key role in delivering the FLATS living experience, serving as the first impression for prospective residents and a trusted resource for current residents. This full-time, hourly role is based at a Class A, residential property in Las Vegas, famous Art District neighborhood. The specific property location is listed confidentially for the privacy of our tenants.

The ideal candidate will be a proactive, customer-focused professional who is passionate about providing exceptional service, skilled in managing leasing activity, and capable of supporting resident needs with care and attention.

Key Responsibilities 

Leasing and Sales: 

• Work through all available leads promptly, effectively converting prospects into residents. 

• Conduct engaging and personalized property tours that showcase the unique FLATS lifestyle and amenities. 

• Prepare, complete, and maintain accurate lease files and documentation in compliance with company policies. 

• Manage leasing system data to ensure accurate records and assist in achieving occupancy goals. 

Resident Support and Experience: 

• Handle day-to-day resident interactions including answering questions, submitting work orders, and providing general support. 

• Collaborate with the team to ensure a smooth move-in and move-out process, promoting a positive resident experience. 

• Uphold FLATS’ service standards by fostering a community-driven, welcoming environment. 

Property Standards and Safety: 

• Inspect buildings and grounds regularly to ensure safety and cleanliness; promptly alert the maintenance team to any items that require repair. 

• Comply with all company policies, applicable health and safety rules and regulations, as well as local, state, and federal laws. 

• Perform other duties as assigned. 

Market Awareness and Collaboration: 

• Maintain knowledge of local market trends and competitor properties to support effective leasing strategies. 

• Partner with the broader property team to support leasing events and marketing initiatives. 

Requirements

Who You Are

You are a polished, service-driven leasing professional who thrives in a luxury, Class A lease-up environment. As the first impression of the community, you excel at building genuine connections, delivering engaging tours, and confidently converting prospects into residents.

Highly organized and detail-oriented, you manage leads, lease documentation, and Yardi systems with accuracy and efficiency. You understand Fair Housing regulations, stay informed on market trends, and take pride in maintaining high property standards.

Proactive, tech-savvy, and team-oriented, you are passionate about creating an exceptional resident experience while driving occupancy success.

Qualifications & Experience 

Education: 

• No degree required. 

Experience: 

• 2–5 years of relevant experience in leasing luxury properties, property management, or a related field preferred. 

• Bilingual preferred – Spanish

• Understanding of Fair Housing Laws

Skills & Attributes: 

• Proficiency in using Yardi property management software is required. 

• Strong interpersonal and communication skills, with a genuine passion for customer service. 

• Highly organized with strong attention to detail, time management, and follow-through. 

• Tech-savvy and comfortable navigating CRM systems, leasing platforms, and digital communication tools. 

• Professional, polished demeanor with the ability to build trust with residents and prospects. 

• Self-motivated with the ability to work independently as well as collaboratively within a team environment.

 Licenses:

• A Valid Driver’s license is required

This Role Might Not Be a Good Fit If:

• You prefer a behind-the-scenes role and are not energized by daily interaction with prospects and residents.
• You are uncomfortable with sales goals or working in a performance-driven, lease-up environment.
• You do not have experience in luxury or Class A communities and are unfamiliar with the elevated service standards they require.
• You struggle with organization, follow-through, or managing multiple leads and tasks at once.
• You are not confident using property management systems like Yardi or other digital tools.
• You are not comfortable upholding Fair Housing standards and company policies with consistency and professionalism.
• You prefer a highly structured environment and are not adaptable in a fast-paced, evolving new community.

Benefits

• Compensation: $26–$27 per hour, with potential to earn up to $28 per hour for highly qualified candidates. 

• Leasing Commissions and Bonuses: Additional income opportunity based on leasing performance. 

• Benefits: Comprehensive benefits package including medical, dental, and vision insurance, 401(k) with employer match, and paid time off (PTO). 

Our Core Values 

• People-First, Tech-Forward: We leverage technology to eliminate inefficiencies, empowering team members to focus on high-value work. 
• Authentic Candor & Transparency: We believe honest, direct communication builds trust, accountability, and stronger relationships. 
• Good & Fast Over Perfect & Slow: We move quickly on adaptable decisions and take a methodical approach for impactful ones. 
• Ownership & Accountability: We take initiative, embrace challenges, and follow through. We hold ourselves accountable for our work, decisions, and impact. 
• Empathetic Leadership: Strong leadership starts with high emotional intelligence, fostering a culture of support and loyalty. 

FLATS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.