Inside Sales Representative chez Global O-Ring and Seal

Description

The Inside Sales Representative is a trusted, revenue-generating professional responsible for converting qualified inbound demand into long-term customer relationships with AI assistance. Opportunities originate from inbound calls, website form submissions, SEO, email marketing, Google Ads, chats, and existing customer activity.

This role requires a strong blend of consultative selling, technical curiosity, pricing discipline, and ownership. The successful candidate is highly responsive, organized, and customer-focused—capable of independently managing accounts while collaborating across sales, marketing, operations, and customer support.

Key Responsibilities

Inbound Sales & Opportunity Ownership

• Respond to inbound leads using AI-assisted prompts to prioritize, triage and respond effectively.
• Qualify inbound leads and manage opportunities through the full sales cycle.
• Conduct consultative conversations to understand customer applications and requirements.
• Prepare, present, and follow up on quotes with a clear sense of urgency.
• Negotiate pricing within established guidelines to close profitable business.

Account Management & Revenue Growth

• Manage a portfolio of existing customers and assigned accounts.
• Build long-term, trust-based relationships that drive repeat business and referrals.
• Follow-up on AI-generated insights for account expansion, cross-selling, and share-of-wallet growth.
• Serve as a reliable point of contact for product selection, pricing, availability, and application support.
• Handle customer concerns with ownership and professionalism, ensuring a positive experience.

Requirements

A Bachelor’s Degree is preferred but not mandatory.

Other skills needed for this position include:

• Critical thinking and problem-solving skills
• Time management and the ability to prioritize and multitask
• Excellent Communication/, interpersonal skills/documentation skills
• Self-motivated, results-driven
• Hard-working, dependable, and committed to excellence
• Proficient with modern web applications and the ability to interpret data to make informed decisions

Benefits

• Salary negotiable, depending on experience and skills
• Health Insurance, Short- and Long-Term Disability Insurance
• Paid Time Off, Paid Holidays
• 401K plan with company matching
• This job does not include relocation allowance