- Bureau à Ahmedabad
Description
Summary: The Operations Manager has complete responsibility for End to end FC operations in her/his function along with a) Building level cost efficiencies at a Six sigma level deliverables b) Running Regional/National level key Initiatives c) ensuring Quality and Building Health d) eam development and diverse employee engagement at FC interfacing with all support functions
Responsibilities:
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Ensure a safe work environment for all associates
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Lead and supervise a team of Area Managers, TL's as Direct reportees supported by PAs and Associates in Outbound Operations
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Responsible for the overall Safety, Quality, Productivity and Delivery performance of Outbound Operations
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Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
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Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
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Ensuring Building heath and inventory metrics with best in class quality metrics
-Ensure BM rates and OP2 throughput deliverables
-Interfacing well with other OM's. Taking up cross functionally the adoption of best practices.
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Proactively identify and lead process improvement initiatives
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Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
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Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material , Machine in its perspectives.
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Carryout machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
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Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
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Manage People and team development
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Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems.
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Create leaders and talent pipeline. Good stake holder management and project management skills
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Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Education requirements- Preferably and Engineer/MBA with an experience of 6-10 years About the team
A team of Area Managers and Team Leads
Key job responsibilities
Responsibilities:
-
Ensure a safe work environment for all associates
-
Lead and supervise a team of Area Managers, TL's as Direct reportees supported by PAs and Associates in Outbound Operations
-
Responsible for the overall Safety, Quality, Productivity and Delivery performance of Outbound Operations
-
Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
-
Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
-
Ensuring Building heath and inventory metrics with best in class quality metrics
-Ensure BM rates and OP2 throughput deliverables
-Interfacing well with other OM's. Taking up cross functionally the adoption of best practices.
-
Proactively identify and lead process improvement initiatives
-
Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
-
Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material , Machine in its perspectives.
-
Carryout machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
-
Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
-
Manage People and team development
-
Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems.
-
Create leaders and talent pipeline. Good stake holder management and project management skills
-
Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Education requirements- Preferably and Engineer/MBA with an experience of 6-10 years About the team
About the team
A team of Area Managers and Team Leads
Basic Qualifications
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3+ years of employee and performance management experience
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Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
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Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
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