Senior Director, Professional Services Consulting chez Brightspot

We are seeking a highly motivated and seasoned Senior Director, Professional Services Consulting to be the driving force behind operational consistency and cohesive strategy within our customer engagement and delivery organization. Reporting directly to executive leadership, you will play a critical, cross-functional role, ensuring alignment, transparency, and excellence across all services delivery and revenue-generating initiatives.

In this role, you will partner with our Strategic Account and Professional Services Leadership teams to standardize how we engage with prospects and manage existing customers. You will serve as a senior advisor in the room—helping to sell the vision, structure the engagement, and ensure rigorous transparency once the project begins.

This role is the operational engine that translates strategic vision into predictable, high-quality execution, ultimately professionalizing our interactions with both customers and prospects. This is a unique hybrid role—part Strategic Operator, part Solution Consultant, part Market Maker to the Delivery/Revenue orgs. Successful candidates will be highly polished, articulate, and able to bridge the gap between "what we sell" and "what we deliver."