- Bureau à Coral Gables
Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your role and responsibilities
As a Business Sales & Delivery Leader in Procurement Business Process Outsourcing (BPO), you will drive growth and ensure client satisfaction through expertise in sales and delivery, relationship-building, and financial management. You will leverage extensive knowledge and experience in procurement BPO to understand complex services engagements and provide tailored solutions. Your primary responsibilities will include: • Drive Business Growth: Identify new business opportunities, contribute to solution development, and help secure new business for the organization, leveraging strong relationships with clients and articulating effective solutions. • Deliver Client Services: Lead and support billable client activities within the procurement BPO area of practice, ensuring high-quality service delivery and client satisfaction. • Develop Tailored Solutions: Utilize expertise in procurement BPO to understand complex services engagements and develop customized solutions that meet client needs. • Manage Financial Performance: Assume financial accountability for engagements directly managed and focus on services revenue generation from new business. • Foster Client Relationships: Build and maintain strong relationships with clients, fostering trust through effective communication and solution delivery.
Required technical and professional expertise
• Deep Expertise in Procurement BPO: Possess extensive knowledge and experience in procurement business process outsourcing, enabling the ability to understand complex services engagements and provide tailored solutions. • Proven Sales and Delivery Experience: Have a track record of identifying new business opportunities, contributing to solution development, and securing new business in a procurement BPO setting. • Financial Management Acumen: Demonstrate experience in managing financial performance, including financial accountability for engagements and services revenue generation from new business. • Complex Solution Development: Have experience developing customized solutions for complex services engagements, leveraging expertise in procurement BPO to meet client needs. • Executive-Level Relationship Building: Possess experience building and maintaining strong relationships with senior-level clients, fostering trust through effective communication and solution delivery.
Preferred technical and professional experience
• Procurement BPO Industry Knowledge: Deep understanding of procurement business process outsourcing industry trends, challenges, and best practices, enabling the development of innovative solutions and effective engagement with clients. • Advanced Sales Techniques: Experience with sophisticated sales strategies and methodologies, allowing for the identification and pursuit of new business opportunities and the expansion of existing client relationships. • Financial Analysis and Planning: Expertise in financial analysis, planning, and management, including the ability to develop and manage budgets, forecasts, and financial models to drive business growth and profitability.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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