- Bureau à London
LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023.
The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment.
Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management.
We are looking for a Relationship Manager to join us at this exciting time in our growth as we look to bring new innovative services and products. In the role you will be supported by Business Development Managers, Onboarding Managers, Assistants, Implementation Managers and API support, which allows you the time to fully focus on cultivating the strategic relationships with our clients.
Please note this is a predominantly office-based role in London which will require you to come in and collaborate with the team at least 3 days a week.
Duties and Responsibilities:
- Nurturing relationships with regulated Financial Institutions through regular calls and meetings, offering innovative and flexible solutions to complex challenges.
- Proactively identifying upselling opportunities by continuously assessing and recommending the best product fit for your clients in the portfolio.
- Collaborating closely with our Risk Management and Anti-Money Laundering teams to ensure compliance with regulations and aligning with our risk appetite.
- Preparing compelling memos based on clients' business models and risk profiles, representing their interests at committees and Management Board meetings.
- Keeping a pulse on industry trends, remaining at the forefront of the evolving landscape.
- Serving as a brand ambassador for LHV, representing us at industry events and networking with key stakeholders.
- Flexibility to occasionally (and rarely) schedule calls outside of regular business hours to accommodate clients from different time zones.
- Ability to travel occasionally to see clients and attend industry conferences.
Skills and Experience:
- Knowledge and experience within Fintech, banking or the payments Industry.
- Prior experience of building and cultivating relationships with clients in Banking or Financial Service's.
- Excellent verbal and written communication skills.
- Excellent organisational skills and good attention to detail.
Some of our benefits
- Competitive salary &lots of opportunities to learn, grow and progress professionally.
- Open and inclusive culture.
- Hybrid working.
- Fantastic offices and great working environment.
- Vitality Health Plan (includes private health insurance, travel insurance, gym discounts)
- Health cash Plan (Medicash health plan Level 3)
- 5% employer pension contribution.
- Life assurance – 4 x salary.
- Income protection insurance – 75%
- 28 days holiday plus 3 additional days, & further days for various key life events as well as the opportunity to sell up to 5 days per calendar year.
- Swap public/bank holidays each year for alternative days that align with your personal, cultural, or religious observances.
- Enhanced family friendly and family forming policies.
- Access to a wide range of retail discounts.
- Team Socials.
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