Public Outreach Specialist II chez The Tsui Group

Description

The Tsui Group is seeking a qualified and experienced candidate to join our aviation team as a Public Outreach Specialist II in Los Angeles County with the following duties:

Essential Job Duties

• Develops, coordinates, and disseminates project-related communication materials, including FAQs, Fact Sheets, presentations, advisories, and press releases, ensuring consistency with approved messaging and branding standards.
• Supports internal and external communications by coordinating dissemination through approved channels and ensuring accurate, timely information sharing and coordination among LAWA public relations, community relations, government affairs, guest experience, airport operations, external partners, and community stakeholders.
• Attend project meetings, as needed, to gather activity updates and project information and translate complex technical or construction-related content into clear, accessible messaging for general audiences.
• Coordinates logistics for media events, press tours, milestone activities, and other public-facing project communications.
• Provides strategic communication support.
• Supports issue and inquiry management by tracking, monitoring, and reporting on public questions, complaints, and project-related concerns, escalating sensitive matters as appropriate.
• Maintains and updates project web content, ensuring timely posting of advisories, announcements, meeting information, schedules, and related materials, and verifying content accuracy.
• Supports visual and digital communications by coordinating filming and photography, maintaining a project photo library, and assisting with social media content development, including messaging and graphics.
• Drafts presentation materials including PowerPoint presentations and briefing materials for various internal and external audiences.
• Assists with project-related stakeholder engagement initiatives and maintains organized records coordinating internal and external outreach communications activities.
• Collaborates with contractors to implement communication protocols.
• Maybe required to work various shifts as needed.

Requirements

Minimum Required Qualifications: 

• Excellent written, visual, and verbal communication skills
• Proficiency in digital platforms and tools (website CMS, email marketing, social media management, Microsoft Office, Adobe Creative Suite).
• Proven ability to manage competing priorities in a fast-paced environment
• Experience engaging with diverse communities, government agencies, and the media
• Familiarity with public project lifecycles, phasing, and communication requirements
• Strong organizational skills and attention to detail

Education and Training Qualifications:

• Bachelor's or master's degree in communications, public relations, planning, journalism, marketing, or a related field
• 10+ years of experience in public or stakeholder communications, ideally supporting large-scale infrastructure, transportation, or civic projects.
• Relevant professional licensure or certifications in public relations or related fields preferred

Sofware/Software Knowledge: 

• Proficient in Canva, Adobe Illustrator, and InDesign
• Proficient in Microsoft systems including Excel, Word, Power Point, Teams, and Outlook
• Experience using email marketing platforms

Benefits

• Salary Range: $131,000-$136,000
• Medical, Vision, & Dental – 100% covered for the employee*
• Life and Disability Insurance
• 10.5 days of Vacation pay (Accrued)
• 6 days of Sick pay (Available Immediately)
• 10 days of Holiday pay (9 Holidays, 1 Personal Day)
• 3% Employer Contribution 401k (After 1 year of service)
• Monthly Stipend for Cell Phone
• Laptop for work purposes