Chief Operating Officer (COO) / Integrator chez Rapid Home Service Group

Description

Rapid Home Service Group (RHSG)

Long Island, NY | Hybrid

This Is Not a Corporate COO Role

Rapid Home Service Group is building something different.

RHSG is building a platform of premium home service brands designed to raise the standard in an industry known for inconsistency, shortcuts, and chaos. We build businesses the right way, with discipline, professionalism, and execution at the core.

Our platform began with Rapid Roofing, a flagship Long Island–based roofing company that scaled through strong sales systems, margin discipline, and an obsessive focus on the customer experience. No storm chasing. No gimmicks. Just a repeatable, professional operation that performs.

From that foundation, RHSG expanded into outdoor living with BOSS Decks, a deck-building / resurfacing brand built around craftsmanship, process, and respect for homeowners in a space that historically lacks all three.

Today, RHSG operates these brands under shared systems, leadership standards, and financial discipline. We are actively positioned to launch new service lines, expand into new markets, and acquire complementary businesses as we continue to grow.

Our mission is simple and non-negotiable: Revolutionize home service experiences and set a new bar for customer service, professionalism, and execution.

Requirements

The Opportunity

This is a build-and-scale role, not maintenance.

You will:

• Own execution across multiple operating companies
• Lead department heads and enforce accountability
• Install operating cadence, discipline, and follow-through
• Turn strategy into measurable results
• Build systems that scale beyond any one person

You will have real authority, not influence without power.

The Visionary will focus on growth, brand, strategy, and capital. You will own the machine.

What You’ll Be Responsible For

Company Execution

• Run weekly operating cadence, scorecards, and priorities
• Ensure all departments hit committed numbers
• Drive decisions to completion
• Eliminate bottlenecks quickly

People & Leadership

• Directly manage department heads
• Hold leaders accountable to roles, metrics, and standards
• Make hard calls when needed
• Build a high-performance leadership team

Financial Discipline

• Own budgets, forecasting, and margin protection
• Translate financial data into operational action
• Ensure revenue growth does not come at the expense of profitability

Systems & Scale

• Standardize processes across brands
• Ensure CRM, job costing, and operational tools are used correctly
• Build repeatable playbooks that survive growth and turnover

What Success Looks Like

Within 12 months:

• The company runs without constant founder involvement
• Meetings are efficient, decisive, and accountable
• Leaders own their numbers and deliver results
• The organization is structured, scalable, and investable
• Growth feels controlled, not chaotic

If you measure your success by output and outcomes, not optics, you’ll thrive here.

Who This Role Is For

This role is for someone who:

• Has served as a #2 operator or COO before
• Has led multi-department organizations ($10M–$50M+)
• Understands ops-heavy businesses (home services, construction, logistics, field operations)
• Is comfortable enforcing accountability
• Thinks in systems, numbers, and execution
• Pushes back respectfully and decisively
• Prefers clarity over politics

You should enjoy being the person who:

• Brings order to complexity
• Turns vision into reality
• Makes the business stronger every week

Who This Role Is Not For

This is not for:

• Visionaries or entrepreneurs looking for freedom
• First-time COOs
• Culture-only leaders
• People who need consensus to act
• Anyone uncomfortable with hard conversations

Compensation & Upside

We believe great operators deserve to be paid like great operators.

• Competitive base salary
• Performance-based bonus tied to company results
• Long-term upside tied to growth and profitability
• A real seat at the table as RHSG scales through new brands and acquisitions

Why This Role Is Rare

This is not a company “looking for help.”

This is a platform being built intentionally with:

• Clear vision
• Great team
• Proven brands
• Aggressive growth goals

You won’t be fixing chaos. You’ll be building something that lasts.

How to Apply

If this role excites you and scares you a little, that’s a good sign.

Apply with:

• Your resume
• A brief note explaining why you are a fit for an execution-first COO role

Only serious operators will be considered.