Gift-In-Kind (GIK) Specialist chez Rise Against Hunger

Description

Start Pay ~ $50,000 annually

About the Role

The GIK Specialist supports Rise Against Hunger’s Gift-in-Kind (GIK) program through accurate logistics coordination, data entry, and partner communication. Reporting to the Senior GIK Manager, this role assists in documenting, tracking, and preparing shipments, managing Salesforce records, managing inventory, and ensuring compliance and timeliness for all deliveries. This position is based in Orlando, FL, and requires flexibility, as some tasks and deliveries occur outside regular business hours.

Who Are You

• 2–4 years of logistics, administrative, or warehouse coordination experience, ideally in a nonprofit or humanitarian setting.
• Proficiency in Salesforce 
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Excellent communication and multitasking skills.
• Ability to work flexible hours for time-sensitive shipments.
• Ability to lift up to 25–50 lbs. during warehouse tasks.
• Ability to work in a warehouse.
• Hybrid flexibility may be available after an initial training period, depending on needs. 
• Experience using specialized equipment such as box trucks, forklifts, and pallet jackets

What You Will Own and Improve

50% Administrative Tracking, Reporting and Partner Support

• Assist with coordination of domestic and international GIK shipments, including documentation, scheduling, and partner follow-up.
• Prepare, update  and maintain all shipping documents (packing lists, commercial invoices, donation letters, and customs forms).
• Revise and update shipment documentation as changes occur.
• Track and confirm partner receipt of GIK shipments
• Collect confirmation details and reporting which includes photos, quantitative data, and impact stories.
• Support partners in completing post-shipment feedback, impact reports, and media documentation.
• Accurately and promptly enter shipment records, partner communications, and updates in Salesforce.
• Maintain current partner contact and shipping information in Salesforce.
• Track and record Rise Against Hunger meals added to each container.
• Support invoice processing, vendor communication, and expense tracking.
• Ensure all documentation is accurately recorded in Salesforce for logistical tracking and audit compliance.
• Maintain audit readiness by keeping all files current and complete in Salesforce and GIK tracking systems.

35% Administration and Logistics

• Inventory all GIK products upon arrival and record data in SalesForce and/or tracking documents.
• Maintain accurate warehouse records, labeling, and palletizing; verify all documentation matches physical goods.
• Track and inventory GIK items loaded onto containers, confirming accuracy against manifests.
• Monitor expiring inventory and ensure proper stock rotation.
• Communicate with freight partners and warehouse staff to coordinate container pickups and deliveries.
• Liaise with impact partners to confirm receipt, collect photos, and gather impact stories.
• Track shipments from dispatch to delivery, ensuring all assigned data is accurately entered in SalesForce.
• Provide timely updates to the Senior GIK Manager and internal teams on shipment status, delays, or discrepancies.
• Support emergency response shipments or special logistics projects as needed.

15% General Support,Internal Coordination and Flexibility

• Provide daily administrative and logistics support to the Senior GIK Manager.
• Collaborate with program managers to identify needs and in-kind opportunities for Impact Partners.
• Participate in team meetings and assist with reporting and shipment analysis.
• Flexibility to work outside regular hours, including evenings or weekends, as required
• Flexibility is required to accommodate partner communication across time zones and last-minute logistics changes.
• Perform additional duties as needed to ensure program success.

What You Already Know

KEY COMPETENCIES

• Collaborates - Works effectively across teams to meet shared goals.
• Communicates Effectively -  Clear, timely, and professional with partners and staff. 
• Adaptability - Adjusts quickly to changing timelines and needs.
• Organization - Maintains accurate shipment and inventory documentation.
• Accountability - Takes ownership and ensures task completion.
• Attention to Detail - Ensures quality and compliance at every step

SKILLS

• Excellent social, interpersonal skills and demonstrated ability to interact with culturally diverse staff, program and participants
• Demonstrates a sense of urgency, attention to detail and follow up
• Flexible, adaptable and thrives in a fast paced environment with a number of projects and activities simultaneously
• The ability to prioritize and work with multiple projects with variable deadlines.
• Ability to work independently from general instructions and broad work expectations

About the Team

Global Impact is an impact-driven team of individuals, working on expanding the organization’s global reach through locally-led programming, building and maintaining partnerships with partner’s around the world whose values and objectives align with those of Rise Against Hunger and the creation of projects and initiatives that will provide the communities we serve with the tools they need to be self-reliant. Our team is able to directly impact the communities we serve through strategic and technical programming and developing crucial locally-led partnerships within the communities we serve globally.

Company Overview

Rise Against Hunger is growing a global movement to end hunger by empowering communities, nourishing lives and responding to emergencies. Our organization’s approach to ending hunger centers on mobilizing a global network of hunger champions. Rise Against Hunger meal packaging volunteers produce millions of nutritious meals annually that are then distributed to partners in countries around the world.

Rise Against Hunger is an equal opportunity employer and is committed to a workplace without discrimination and harassment of any kind. All candidates will receive equal consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, or protected veteran or disabled status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must be able to sit for long periods of time, stand, walk, and occasionally lift and/or move up to 25 pounds and occasionally roll or move up to 50 pounds.  The employee will work on a computer and simultaneously use the telephone and must have good hand/finger dexterity.  Specific vision abilities required by this job include close vision and ability to adjust focus.  

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Home or office work environment.

Must be able to work in a non-climate-controlled warehouse environment.The noise level in the work environment is usually moderate to loud including playing music and use of a microphone and sound equipment.

Travel up to 10 - 15% international travel, sometimes in rural settings, passport required

Requirements

• 2–4 years of logistics, administrative, or warehouse coordination experience, ideally in a nonprofit or humanitarian setting.

• Proficiency in Salesforce 
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Excellent communication and multitasking skills.
• Ability to work flexible hours for time-sensitive shipments.
• Ability to lift up to 25–50 lbs. during warehouse tasks.
• Ability to work in a warehouse.
• Hybrid flexibility may be available after an initial training period, depending on needs.
• Experience using specialized equipment such as, forklifts, and pallet jackets

PREFERRED QUALIFICATIONS

• Experience in inventory or warehouse management systems.
• Understanding of humanitarian supply chains and GIK logistics.
• Knowledge of international shipping, freight forwarding, or customs documentation.
• Strong computer skills with knowledge of Google Suite, Microsoft Word, Excel and PowerPoint.

Benefits

Rise Against Hunger employees can rest easy knowing that their medical, vision and dental insurance premium is on us, along with 65% of their family’s insurance premium. We sweeten the deal with an employer-funded Health Savings Account, to which you can always contribute more to if you like. Our health plan provides support for your physical and mental health including telemedicine.

Along with our health benefits, we also offer Discretionary Paid Time Off (DPTO), which allows our employees to take vacation and health time as they see fit to find harmony between life and work. We offer flexible work schedules and Paid Family Medical Leave to support bonding with your child after birth, adoption or foster placement and during serious health conditions.

Employees are also provided life insurance and long-term disability benefits. Saving for retirement? Don’t worry. We offer a pre- and post-tax 403(b) plan with employer matching of 100% up to the first 3% you contribute to help you save for retirement.