Warehouse Specialist - Video chez Brite Ideas

Description

Company Summary

Brite Ideas is a 30+ year old company that delivers audio visual technical services and equipment for live and virtual events and productions for entertainment, corporate, non-profit, educational, and art center organizations. Brite Ideas recognizes our success is dependent on the success of our people. We are one of SoCal’s top audio-visual production companies for meetings and events. We have some of the most knowledgeable, passionate, and performance-excellence employees in our business. Brite Ideas offers our employees a selection of robust benefits. We aspire to find the best employees in our industry – individuals with integrity and enthusiasm for performance excellence.

Job Summary

The Warehouse Specialist – Video plays a key role in ensuring the readiness, quality, and accuracy of all video equipment that flows through the Brite Ideas warehouse. This is a team leader position responsible for supervising and guiding a mix of full-time and part-time warehouse employees in accomplishing daily workflows and departmental objectives. The Specialist prepares, maintains, cleans, repairs, and returns video assets while supporting Production, Technical Design, and the Warehouse Manager to ensure all equipment is show-ready and compliant with internal standards.

This role is primarily warehouse-based but may occasionally support onsite productions for load-ins, load-outs, and basic video department assistance under the direction of a Technical Director, Video Lead, or Department Head. The Specialist upholds accuracy, safety, and operational excellence while fostering a collaborative team environment and contributing to a high-performance warehouse operation.

Essential Functions

Video Specialty Duties

• Prepare, test, clean, organize, and maintain video equipment, which may include the following:
• LED wall panels and modules
• LED processors ( Novastar)
• Cameras (e.g., Blackmagic, Sony, PTZ systems)
• Video switchers (e.g., ATEM, Christie Digital)
• Projection systems (Epson, Christie), lenses, and filters
• Playback and graphics systems
• Video routers and converters
• Fiber, SDI, HDMI, CAT6, and power cabling
• Engineering racks, frames, and accessories
• LED tile QC, module swaps, power/signal checks, and processor boot-up testing.
• Camera, projector, switcher, or playback device power-up and functional checks.
• Organizing, labeling, and tracking video kits, tiles, and accessories
• Supporting patching, testing, and system configuration under supervision
• Assisting in maintaining video documentation, labels, asset tags, and shop organization
• Experience with the following product lines is a plus and may include: Brompton, Novastar, Blackmagic, ATEM, Analog Way, ROE, Absen, Barco, Panasonic, or similar video systems

 Warehouse Prep, Pulls, and Returns

• Prepare and assemble video gear packages per project pull sheets and technical specifications.
• Verify counts, check completeness, and ensure all gear matches project requirements.
• Use Flex Rental Solutions (or equivalent system) for check-in, check-out, scanning, and equipment tracking.
• Maintain accuracy and accountability for all video equipment movements.
• Ensure all gear is packed safely, efficiently, and professionally for transport.
• Support warehouse workflow including staging, case labeling, and project consolidation.

 QC, Repairs & Maintenance

• Perform detailed quality control inspections for all video gear returning from shows.
• Diagnose basic video issues, cables, faulty SDI or fiber runs, damaged connectors, or mislabeled components.
• Perform LED tile testing, module replacement, tile alignment checks, and signal/power verification.
• Build and repair SDI, HDMI, CAT6, and other video cable types as needed.
• Perform connector maintenance, cleaning, and power/data cable QC.
• Document gear issues, damage notes, and repair needs; escalate to Shop Specialist or Department Lead as needed.
• Maintain a clean, safe, organized work environment and follow safety protocols at all times.

Cross Departmental Support & Onsite Assistance

• Assist Audio, Lighting, or Rigging teams with general warehouse workflow during peak demand periods.
• Support Drivers and Logistics with inbound/outbound coordination.
• Onsite (occasional and as directed):
• Assist with load-ins and load-outs
• Run and label video, fiber, and data cables
• Place cameras, LED panels, projectors, or monitors as directed
• Assist with LED wall builds under Lead supervision
• Assist with projection setup or alignment under Lead direction
• Perform basic system or signal testing only under the supervision of a Lead or Technical Director

 Company Support

• Provide exceptional internal customer service and exhibit a proactive, solutions-oriented approach.
• Participate in warehouse meetings, trainings, and safety sessions.
• Other relevant duties as assigned by management.

All employees are expected to adhere to the B.I. Values (The B.I. Way):

• Respect: Be considerate of one's self, one another, the team, clients, vendors, venues & our equipment.
• Service: Exceed expectations. Be the problem solver. Be a partner not just a vendor.
• Integrity: By ensuring actions are consistent with words. Earn the trust of both internal and external customers, by dedication, responsibility, consistency, honesty and truthfulness in relationships.
• Creativity: We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't." When faced with a hurdle, we come together and strive to be clever, original, inventive and cutting edge.
• Growth: We recognize that people are one of our key assets and we should value their contributions, reward them fairly, and develop them to their fullest potential. Our goal is to provide leadership opportunities for further growth, thus helping our people realize their career aspirations.
• Attitude: Our attitude is shaped by combining these elements together. How we tackle a problem, work with a client or interact with one another is just as important as what we create.

Requirements

Experience & Education Requirements

• High school diploma or GED required.
• 1-3 years of experience working with video equipment in a warehouse or production environment preferred.
• Experience with Brompton, Novastar, Blackmagic, ATEM, Analog Way, ROE, Absen, Barco, Panasonic, or similar video systems is a plus.
• Basic understanding of video signal flow, LED systems, projection, and routing principles preferred.
• Flex Rental Solutions experience preferred but not required.

Knowledge, Skills & Abilities

• Strong attention to detail, accuracy, and organization.
• Ability to troubleshoot basic equipment and technical issues.
• Effective written, verbal, and interpersonal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong problem-solving skills with sound judgment and a customer-service mindset.
• Ability to stay focused and maintain composure in stressful or time-sensitive situations.
• Proficiency with Microsoft Office (Outlook, Excel, Word); ability to learn Flex or similar systems.

Working Conditions & Physical Requirements

Work Environment:

• This position will be split between working in or around a warehouse environment and on event show sites that may be indoors or outdoors and exposed to weather conditions, dirt or dust. 

 Physical Demands:

• Occasional periods of sitting with frequent periods of standing, walking, bending, reaching, climbing and balancing.

Lifting:

• Must be able to lift, carry and exert force up to 75 pounds occasionally.

Vision & Hearing:

• Must be able to distinguish colors, use close vision for computer screens/documents, use distance vision and have the ability to judge depth perception and spatial awareness for safety precautions.

• Must be able to hear sufficiently to understand and comprehend individual conversations and listen for potential safety precautions.

Noise:

• The noise levels in the work environment are usually moderate with standard business office equipment and may increase to occasional loud noise levels with large production gear or equipment moves.

EEO Policy

Brite Ideas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Benefits

Our Competitive Compensation Package Includes:

• Competitive Salary
• Medical, Dental, Vision, Voluntary & Additional Life Insurance, Critical Illness, Accident, and Short-Term Disability Insurance
• Generous Paid Time Off including Sick, Vacation, and Holiday Shutdown
• 401K & Profit Sharing
• Monthly Business Expense Stipend(s)