Seasonal Mental Health Provider (Talk Now) (Monday-Thursday, 8pm-6am) chez TimelyCare
TimelyCare · Remote, États-Unis d'Amérique · Remote
The Role
We are looking for a Seasonal Mental Health Provider to join our TalkNow Team. TalkNow is a 24/7, 365, on-demand telehealth service that exclusively serves the higher education student population. As a Seasonal Mental Health Provider on our TalkNow Team, you will act as a primary form of emotional support for the students and members (i.e. faculty & staff) we serve. We are looking for providers who have successfully completed a masters degree in professional counseling, social work, and/or marriage and family therapist who have worked with populations in need of crisis intervention, de-escalation, risk assessment, and safety planning.
Full-Time Seasonal Schedule (40 hours per week / 9 months):
Monday-Thursday 8pm-6am CST
Seasonal Schedule: January 15 - May 31 & August 1 - December 15 (Off June, July, and Dec. 15 - Jan. 15)
What You'll Do
- Act as a primary support & triage for incoming TalkNow sessions (via phone, video or chat) to support members (i.e. students, faculty, or staff) with a person-centered, strengths-based approach
- Provide crisis intervention, de-escalation, and triage support as needed for students using TalkNow services, providing full availability during the hours of your shift
- Collaborate with students to develop care plans, progress care, and conduct risk assessments as needed
- Appropriately document sessions, assessments, and care plans in our electronic health record (EHR)
- Adhere to established standards for AIDET communication (acknowledge, introduce, duration, explanation, and thank), clinical documentation quality, HIPAA/PHI and telehealth regulation
- Consistently meet the required performance metrics for number of required encounters per week and shift
- Participate in the quality assurance investigations to gather all applicable facts
What You Bring
- Completion of a Master's Degree (M.A./M.S.) in Psychology, Professional Counseling, Social Work, or Marriage & Family Therapy with Provisional or Associate License is required
- Strong clinical writing, assessment, and active listening skills
- Experience with crisis intervention and de-escalation
- Experience providing therapeutic services to young adults, adolescents, at risk populations, or have worked in a community mental health, crisis support, or college counseling environment
- Fully Licensed Mental Health Practitioner - PLUS
Who You Are
- Able to adapt to the needs of the members we serve
- Able to establish rapport, trust and professional boundaries with students
- Able to assess, triage, and document sessions with students potentially in crisis and/or are experiencing thoughts of self-harm or suicidal ideation, etc,
- Able to respond to students who are potentially in crisis with professionalism, support, empathy, and an awareness of cultural humility
Benefits + Perks
- Company issued computer equipment
- Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
- Variable bonus eligibility on a quarterly basis
- Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance
- Company-paid group Life Insurance + Company-paid Short Term Disability
- Concierge benefit support services
- 401(k) with employer match
- Free access to TimelyCare virtual medical and mental health support
- Mission-Driven Purpose with a Supportive Team Culture
- Seasonal Schedule! Working January 15 - May 31 & August 1 - December 15 (Off June, July, and Dec. 15 - Jan. 15)
Full-Time Seasonal Schedule (40 hours per week / 9 months):
Monday-Thursday 8pm-6am CST
Seasonal Schedule: January 15 - May 31 & August 1 - December 15 (Off June, July, and Dec. 15 - Jan. 15)
$41,250 - $45,000 a year plus $2,500 overnight shift diff annually ($96.15 per pay check)
$41,250 Provisionally Licensed or Associates Licensed in Psychology, Professional Counseling, Social Work, or Marriage & Family Therapy
10% Variable Bonus (up to $3,750)
$2500 Shift Differential for overnights
10% Variable Bonus (up to $4,125)
Company issued computer equipment
Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
Spot Bonus of $250 for Holiday Work
Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance
Company-paid group Life Insurance + Company-paid Short Term Disability
Concierge benefit support services
401(k) with employer match
Free access to TimelyCare virtual medical and mental health support
Mission-Driven Purpose with a Supportive Team Culture
$45,000 Fully Licensed in Psychology, Professional Counseling, Social Work, or Marriage & Family Therapy
$2500 Shift Differential for overnights
10% Variable Bonus (up to $4,125)
Company issued computer equipment
Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
Spot Bonus of $250 for Holiday Work
Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance
Company-paid group Life Insurance + Company-paid Short Term Disability
Concierge benefit support services
401(k) with employer match
Free access to TimelyCare virtual medical and mental health support
Mission-Driven Purpose with a Supportive Team Culture
This is a remote position. Reviewing candidates across the country. #LI - Remote.
Please note: You will need valid U.S. work authorization to join us as we are not able to offer sponsorship at this time.
TimelyCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
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