German-Speaking Client Support Roles with Relocation in Greece presso Mercier Consultancy MD

Description

Mercier Consultancy MD is excited to offer opportunities for German-Speaking Client Support Roles based in stunning Greece, with relocation assistance provided. This position is perfect for those looking to advance their careers in customer service while enjoying the sun-soaked beauty and rich history of Greece.

Key Responsibilities

• Deliver exceptional customer service to German-speaking clients via phone, email, and chat.
• Manage customer inquiries regarding products and services, providing helpful and accurate information.
• Identify and resolve customer issues promptly and effectively, ensuring a high level of satisfaction.
• Document all client interactions thoroughly in the company’s CRM system.
• Collaborate with other teams to optimize the client experience and resolve any complicated issues.
• Stay updated on product offerings and industry changes to better assist clients.

Requirements

• Fluency in German (spoken and written) is required; English proficiency is a plus.
• A background in customer service or support is preferred.
• Strong communication skills and a focus on customer satisfaction.
• Effective problem-solving abilities and the capacity to work under pressure.
• Experience with customer support software or CRM systems is advantageous.
• A friendly and positive attitude, with the ability to work well in teams.
• Willingness to relocate to Greece and embrace the local culture.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Fully Paid Training
4. Health Insurance
5. 2 Extra Salaries Per Year
6. And Much More...