German Speaking Customer Service for Commercial Vehicle Company in Greece chez Patrique Mercier Recruitment By Nellie
Patrique Mercier Recruitment By Nellie · Allemagne · Remote
Description
Patrique Mercier Recruitment FR is proud to announce an exciting opportunity for a German Speaking Customer Service Representative for a leading Commercial Vehicle Company in Greece. This position is ideal for individuals who are passionate about the automotive industry and possess a strong dedication to providing excellent service to clients and partners.
Responsibilities
- Provide exceptional customer service to German-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to commercial vehicles, including specifications, availability, and purchasing processes.
- Handle order processing, returns, and warranty issues efficiently while ensuring customer satisfaction.
- Collaborate with the sales and logistics teams to streamline the customer experience and resolve issues promptly.
- Maintain detailed knowledge of the company’s products and services, along with industry trends.
- Document customer interactions and effectively communicate feedback to relevant departments for service improvement.
- Contribute to a positive team environment by sharing insights and best practices.
Requirements
- Fluency in German and English, both written and spoken.
- Previous experience in customer service, especially in the automotive or commercial vehicle sector, is preferred.
- Strong communication skills and a customer-oriented mindset.
- Ability to troubleshoot issues and resolve them efficiently.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with excellent organizational skills.
- A passion for the automotive industry and a willingness to learn about commercial vehicles.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
