Data Migration Manager chez Hiscox

Job Type:

Build a brilliant future with Hiscox
 

Role Profile

Position:          Data Migration Manager, Business Change, London Market

Location:         York

Band:               II

About the team/division

Hiscox London Market is the leading insurer of global risks. Rather than ask ‘why?’ when challenged with a risk, we’d prefer to say, ‘why not?’

We are one of the largest and oldest Lloyd’s syndicates. Known for our long-term leadership in the market, our blend of underwriting expertise and meaningful capacity makes us an ideal partner for our clients, whatever the size and complexity of their risk. With winning attitude, adaptability and passion; our people aim to outperform always.

The Business Change Team work with all the teams in the London Market to develop and build market leading capabilities across our people, processes and systems. Our goal is to embed lasting changes that deliver measurable business benefit and help us reach our strategic targets. Our projects can be driven by process improvement, integration of new ventures and delivery of regulatory requirements. The outputs of the projects can vary from large scale system delivery and upgrades to smaller tactical solutions that open up business opportunities. Working on our team is exciting and fast-paced. We get to be part of shaping and building the future of the London Market, helping to solve and pre-empt new challenges. The biggest challenge facing our team is how to help drive and manage fundamental changes In the context of the historic and long-established institution of Lloyds of London.

The Business Change Team is made up of a group 6 Product Managers, 8 Product Owners and 14 Business Analysts and scales according to the project demands of the business. The Business Analyst will work closely with the Underwriting and Operations teams and with the Technology team. The team is curious and inquisitive, challenging ourselves and our stakeholders to do things better, faster and cheaper.

The Project/Initiative

This role sits within the Unity project.  This is focused on our Guernsey business, where we are taking 7 legacy systems and combining them into 1 new system.  This role is responsible for managing the migration of data from the old systems to the new, to enable seamless continuity of trading.  The successful candidate will be responsible for maintaining and updating the strategy for migration, ensuring comprehensive scope is delivered, while staying faithful to all the principles of data quality.  Security is also of the highest importance.  Unity sits within the wider Crisis Management value stream, which is responsible for supporting the Guernsey-based insurance company, a Miami-based MGA, and a US book of business. The candidate will join an established team working in an agile manner, and the following attributes are required:

• Data mapping
• AS IS & TO BE Process Mapping
• Requirements Gathering
• Detailed Analysis
• Reporting Experience
• Running Workshops/interviews
• Strategic Mindset
• Experience of data migration
• Team leadership
• Stakeholder Management
• Benefits Assessment
• Data Analysis

What you’ll be doing in the role

• Product Ownership
  • Manage the backlog and burndown of data migration tickets, ensuring this is on track for the overall programme go live
  • Keep JIRA up to date, ensuring transparency of progress
  • Provide reporting on the state of the migration, and manage any risks and issues
• Strategy
  • Set out the strategy for data migration, ensuring it ties in with the delivery of the programme
  • Analyse and define functional and non-functional requirements to take account of business goals and priorities in respect of the migration
  • Write User stories based on core requirements gathered from the business
  • Support the translation of business requirements into solution/technical requirements
• Business process development
  • Develop a good working knowledge of the business goals, priorities and processes for the relevant business areas
  • Document and analyse as-is processes, making recommendations for improvement
  • Design, validate and clearly document efficient to-be business processes that align to our target operating model, behaviours and values
  • Plan, design and embed the process by which new or updated business processes will continue to be maintained once handed over to operational continuous improvement
• Change Management
  • Assess the impact of the changes we will be making on people, process and systems
  • Design and manage User Acceptance Testing processes and scripts for migration specific test cases to ensure solutions and processes are signed off
  • Contribute to the design of the on-going solutions and user support required after transition
• Data Management
  • Lead the data migration squad to ensure we build in data analysis, recovery and security into our solutions
  • Ensure the scope of the delivery is achieved
  • Manage the transition of risks from one system to another
  • Ensure a clear source of truth is identified for

The Person

The person in this role is inquisitive and enjoys working with teams to get to the root cause of issues and the drivers behind strategic opportunities. They thrive on tackling complex issues and ensuring that the solution stays focussed on delivering tangible, measurable benefits using business analysis and change management disciplines. They are comfortable working with ambiguity and helping others find their way through it.

Our must haves

• Experience of working on medium sized projects in a Business Analyst role
• Experience of working in a matrix team across multiple internal and external teams including third party suppliers
• The ability to build relationships and influence across all levels of the organisation
• Experience of working with Agile and using tools such as Jira
• Commercially and customer minded – able to analyse and interpret information to develop clear requirements that deliver customer and outcome focussed solutions
• Experience of business process design and implementation
• Advanced Microsoft office skills (Word, PowerPoint, Excel)
• Advanced Visio (or other process modelling software) skills
• Excellent workshop facilitation skills

Nice to have

• Knowledge or experience of working in the Lloyds London Market
• Formal Business Analysis qualification or membership – International Diploma in Business Analysis or equivalent
• Experience of working with data science, machine learning engineering teams or products

About Hiscox

As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

Work with amazing people and be part of a unique culture