UX Researcher chez Lightricks

Who we are

Lightricks is a pioneer in innovative technology that bridges the gap between imagination and creation. With a mission to push the limits of technology to reimagine the way creators and brands express themselves, the company brings a unique blend of groundbreaking computational graphic research and generative AI to every user experience. Just take our award-winning photo and video editing apps, Facetune, Videoleap, and Photoleap, for example and our most recent product, LTX Studio, which is an all-in-one AI digital storytelling platform that gives users complete control over their creations. 

Our brand collaboration vertical, Popular Pays, brings together like minded brands and creators, facilitating their collaboration, offering opportunities for brand deals and creator powered content creation.  As the leading platform for agile advertising, the Popular Pays’ platform makes it easier for brands to find and manage partnerships while helping creators monetize their talents and content. 

Facetune, Lightricks' flagship photo & video selfie editing app, is seeking a creative and dynamic Social Media and Community Manager to elevate our brand presence and engage with our diverse user base of content creators, influencers, and social media enthusiasts.

Popular Pays, is a leading B2B web platform by Lightricks, connecting brands with creators to scale content production and campaigns through influencer marketing. We're seeking a skilled B2B Social Media and Community Manager to elevate our brand presence and foster relationships within the marketing and creator ecosystem.

What you will be doing:

• Plan and execute research using a range of methods—interviews, usability testing, concept testing, surveys, and diary studies—depending on the research goals.
• Work closely with Product, Design, and Data teams to identify research opportunities that guide the evolution of LTX and its underlying AI capabilities.
• Conduct both generative and evaluative research to uncover users’ needs, workflows, and mental models when collaborating with AI.
• Contribute to building an understanding of AI–human collaboration, helping define what intuitive, trustworthy, and empowering AI experiences look like.
• Translate findings into clear, actionable insights that shape product direction, model behavior, and the overall user experience.
• Communicate insights creatively through storytelling, visuals, and presentations that inspire cross-functional teams and influence strategic decisions.
• Advocate for the incorporation of findings into our products through reporting, presenting, and working collaboratively with relevant stakeholders.
• Foster a culture of curiosity and educate stakeholders in order to support research democratization efforts to enable purposeful cross-functional work

Your skills and experience:

• 3+ years of experience in UX Research, with a strong background in B2B user research. 
• Bonus: Experience researching AI-driven tools or researching advertising professionals and agencies.
• Proven track record of research findings impacting change
• Bachelor's or Master's degree in human related field such as Human-Computer Interaction, Psychology, Sociology, Anthropology and more
• Experience using varied research methods and knowing when and how to apply them
• Excellent, demonstrated ability to work cross-functionally with multiple stakeholders at once. This includes relationship building, problem solving, and project management. 
• Great communication skills – written and verbal are a must. You know how to get users talking, how to give compelling presentations, and everything in between.
• Natural curiosity and genuine interest in the field: the thought of spending your day gaining greater understanding of how people think and work excites you

Benefits: 

• Expected salary range is $130,000-$139,000 
• Stock options.
• Health/dental/vision with majority of premiums paid by the company.
• 401k with company match. (Up to 4%) 
• $3,000 per year provided for lunch.
• $1,000 Yearly Learning, Development, and Wellness budget.
• Work from home stipend.
• 21 Days of PTO.
• Birthdays off! Take a free day off during your birthday month to celebrate.
• Talented teammates and a strong work culture, supporting a healthy work-life balance.

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