Office Services Supervisor 1, Academic Advising (5545) chez Idaho State University

Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions.

Office Services Supervisor 1, Academic Advising (5545)
Pocatello - Main

Institution Information

Idaho State University, established in 1901, is aCarnegie-classified doctoral research and teaching institution, with a culturebuilt on trust, compassion, stability, and hope. ISU serves over 12,000students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students andfaculty at ISU are leading the way in cutting-edge research and innovativesolutions. We are proud to offer exceptional academics nestled in the grand,natural beauty of the West. We invite you to apply to be a part of ourUniversity community!

Job Description

To supervise an office support unit; hire, train and evaluatesupport staff; plan, coordinate, and oversee the day-to-day operations; performa wide variety of secretarial and/or office administration support functions;perform related work.

The successful candidate willprovide oversight of several critical support tasks at Idaho State Universityfor the Office of Academic Advising and ensure smooth and efficient office operations.

This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered.

Key Responsibilities

-Management ofthe Office of Academic Advising (OAA)  front office staff,peer advisors, and all front desk operations.
-Demonstrate and maintain top level customer service for front line studentassistance.
-Coordinate the promotion of all OAA events.
-Manage office purchases and reconciliation.
-Manage logistics with all OAA position searches.
-Support the Executive Director with meeting scheduling, logistics, andnote-taking.
-Management of OAA monthly contact data and reports.
-Management of Student Satisfaction survey data and reports.
-Manage logistics associated with all office travel.
-Assist the ISU Navigate System Administrator with the management with theadvisor assignment process in Banner.
-Utilize office technology to schedule appointments for academic advisors.
-Management of EPAF’s and other employee records.
-Management of OAA records.
-Other duties as assigned.    

Minimum Qualifications
 
Good knowledge of:

-Office support functions.

Some knowledge of:

-Supervisory practices.

Experience:

-Interpreting, applying and explaining complex information such as regulations, policies or services.

-Independently solving problems/performing liaison activities to deal with individuals or resolve conflicts in a work setting.

ISU minimum for this classification is $19.01/hour. Benefits include comprehensivehealth, dental, and vision; life insurance; disability plan; employee assistanceprogram (EAP); excellent retirement options and company contribution; andgenerous paid time off/sick leave accrual. To be considered for this opportunity, apply on or before November 30, 2025. All offers of employment areconditional pending the successful completion of a background investigation,provided by HireRight.

Note: Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions.

Posting Number: req2639
Type: Working 12 months per year
Position: Classified Staff
Division: Student Services

Idaho State University is an Equal Employment Opportunity employer, including Veterans and individuals with disabilities.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.

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