Beverage Shift Manager chez Rivers Casino & Resort Schenectady

Summary: Responsible for supervising the activities of all bartenders, beverage servers, and bar attendants during a shift, ensuring all functional job duties are performed according to established company policies.

Job Title:  Shift Manager Beverage  

Department:  Food & Beverage

Reports To:  Asst. Food and Beverage Director 

FLSA Designation: Exempt

License Type: Gaming

Salary Range: $65,000-$80,000

Essential Job Functions:

• Responds to guest and employee needs and resolves complaints and issues
• Inspects food and beverage outlets and observes workers and patrons to ensure compliance with occupational, health, and safety standards
• Ensures compliance with liquor control regulations
• Ensures bars are stocked, cleaned, and properly staffed
• Controls labor and operating expenses
• Schedules and directs staff in the performance of work assignments
• Maintains high food, service and health and safety standards
• Maintains high visibility in the outlets
• Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws
• Hires, trains, and manages staff in accordance with organizational and approved departmental standards, policies, and programs
• Assists trainers in properly training new team members
• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy
• Ensures all guests receive superior service
• Performs all other duties as assigned

Qualifications:

• Must be 21 years or older
• High school diploma or equivalent
• Two or more years related experience, in a high-volume preferred
• Knowledge of state liquor laws
• Must be available to work flexible shifts, weekends, and holidays
• Adequate knowledge of beer, wine, and spirit offerings and industry trends is required
• Must possess outstanding interpersonal communications skills to effectively interface with guests, supervisors, and team members
• Must be able to understand and communicate Material Safety Data Sheets to all team members
• Must have successfully completed and maintain certification in Food Sanitation Management within 120 days of employee
• Ability to be a TEAM player
• Ability to obtain and maintain all necessary licensing