Director, Program Management Sustaining chez Intuitive

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position:

The Director of Program Management Office (PMO) for Sustaining portfolio is responsible to provide strategic direction and oversee the execution of design change programs/projects which may get triggered due to supply chain challenges, cost reduction opportunities, new regulations, or quality improvements. This includes aligning strategic objectives with project execution, developing robust project plans, managing risks/budgets, facilitating communications & escalations to achieve desired outcomes and customer benefits. The Director leads a team of project managers and works across functional leaders to identify resources, responsibilities and ensure timely progress on project milestone, providing portfolio visibility to the organization.

Roles & Responsibilities:

• Provides inspiring vision for the team and fosters an environment that encourages creativity, risk taking and crisp execution:
  • Directs activities of managers and individual project managers responsible for execution of goals and deliverables.
  • Leverages PMI best practices, frameworks and industry tools to improve project planning, risk mitigations, execution & value delivery.
  • Collaborates with PMO senior leadership to drive key process initiatives to enhance effectiveness in NPD process, governance, resource planning and portfolio management
• Estimates and identifies resource capacity/capabilities needed to achieve project goals through established resource planning models and tools.
• Drives escalations to close major gaps; or balance through resource leveling or appropriate tradeoffs.
• Standardizes project management levels of services, frameworks, tools and key performance indicators to enable project success.
• Interacts internally and externally with executive level management, requiring negotiation of critical matters.
• Directs cross-functional teams in context of new product development, product launches, regulatory submission and other high priority projects.
• Leads review board for sustaining projects within the BU portfolio, ensuring alignment to business objectives and effective decision making.
• Proactively manages changes in project scope, identifying impact, tradeoffs, and associated contingency plans.
• Leads key PMO initiatives and process improvements to increase R&D productivity, scalability and drive efficiencies with appropriate inter-departmental and support staff personnel.
• Provides regular portfolio updates to executive leadership and actively communicates status on key milestones through dashboards and metrics.
• Develops, tracks, and reports project cost and spending on periodic basis.
• Oversees development of project documentation including project charters, project plans, RFP’s, process maps, and business requirements.
• Manages third party vendors for project resources as needed. Negotiates and obtains project statements of work, quotes, and contracts.

Skills, Experience, Education, & Training:

• Minimum Bachelor's degree required. MS preferred.
• Minimum of 10 years of experience in the medical device industry or highly regulated industry.
• Minimum 4 years of leadership (direct team management experience).
• Proficiency with Project Management industry standards, techniques, tools and methodologies (PMP preferred).
• People management skills with ability to ensure team success.

Nice to Have: 

• Proven ability to lead, influence and collaborate cross-functionally to achieve shared goals.
• Demonstrated experience working with all phases of the product development lifecycle
• Strong negotiation, influencing and change management skills to coalesce conflicting views and drive alignment.
• Excellent organizational skills and ability to work in a demanding environment while motivating core and extended project teams.
• Excellent communication (written, verbal) skills and executive presence.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.