Employer Outreach Coordinator chez Employ Milwaukee

              Employer Outreach Coordinator

JOB PURPOSE:

For 50% of the time, the Employer Outreach Coordinator is responsible for identifying, developing, and maintaining employment opportunities for approximately 160 U.S. Department of Labor Go MKE youth program participants ages 15–18 through partnerships with local and regional employers. This position plays a critical role in connecting youth—particularly those who are justice-involved, urban, or opportunity youth—with subsidized and unsubsidized work experiences that promote skill development, career awareness, and long-term employability. The Job Developer serves as a bridge between employers and youth participants, ensuring that placements are appropriate, successful, and aligned with Employ Milwaukee’s workforce development goals. For 50% of the time, the Employer Outreach Coordinator will assist with developing job opportunities and employment readiness for Employ Milwaukee’s other program participants through coordination with the WIOA, Non-WIOA, and Special Projects manager, as well as assist the Business Solutions Team with hosting hiring events and providing other employer resources.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Develop and maintain relationships with local and regional employers to secure subsidized and unsubsidized employment opportunities for youth and adult participants.
• Conduct outreach to new employers, leveraging existing Employ Milwaukee partnerships and labor market information to identify high-demand job opportunities.
• Strengthen current and grow new business relationships working collaboratively with other Employ Milwaukee Business Solutions staff and other partner agencies.  
• Screen, match, and refer youth and adult participants to job openings based on interests, abilities, and program criteria.
• Support participants in resume development, interview preparation, job search strategies, and job retention skills.
• Maintain consistent communication with employers and participants to monitor job performance, satisfaction, and progress.
• Document all employer and participant interactions, job placements, and outcomes accurately and timely in Employ Milwaukee’s Efforts to Outcomes (ETO) data management systems.

• Enter into state and federal data systems, as requested.
• Collaborate with program and business solutions team members to ensure coordinated service delivery and achievement of program performance goals.
• Review LMI data sources and supplement with demand intelligence from employers, chambers, business associations, economic development organizations, and site selectors.
• Prepare reports and presentations for various audiences, both internal and external.  
• Represent Employ Milwaukee in the community, including at job fairs, employer meetings, and workforce development events.
• Lead and/or assist with recruitment/hiring events. 
• Maintain professional appearance in business attire and model positive, high-energy engagement with both participants and employers.
• Attend meetings, conferences and seminars as requested
• Perform other related duties as assigned.

Supervisory Responsibilities:

This position does not have direct supervisory responsibilities but may provide guidance and mentorship to program participants and interns.

 KEY ABILITIES, KNOWLEDGE AND SKILLS:

• Baccalaureate Degree required in business management, economic development, marketing, public administration or other related field; or any combination of experience and training which provides the knowledge, skills and abilities.   Background in Sales or Human Relations helpful.   
• Proven ability to engage and maintain relationships with employers across multiple industries.
• Strong understanding of job development, placement strategies, and workforce development practices.
• Knowledge of issues affecting justice-involved, urban, and opportunity youth, as well as unemployed, underemployed, dislocated and other populations of students and job seekers.
• Excellent communication, presentation, and interpersonal skills with diverse audiences.
• Strong organizational and time management skills; ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office Suite and data entry systems; ability to accurately maintain detailed records.
• Ability to work independently and as part of a team in a fast-paced environment.
• High level of professionalism, motivation, and positive attitude.
• Strong written skills to include complex business correspondence and documentation for legal compliance.
• Ability to interact effectively with individuals from diverse socioeconomic and cultural backgrounds.
• General accounting skills and basic mathematics skills for budget monitoring, calculations, and numbers analysis.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.
• Must possess good problem-solving skills.
• Ability to interpret and carry out instructions furnished in oral or written form.
• Ability to recognize and anticipate the needs of Employ Milwaukee’s partners and participants. 
• Ability to engage in long range planning and projecting.

• Knowledge of business challenges and priorities.

• Demonstrated ability to gather and assess data, identify patterns, and develop recommendations.

• Demonstrated ability to assess, build and maintain business and other collaborative relationships.

MINIMUM QUALIFICATIONS:

Education: Associate’s Degree in business management, economic development, marketing, public administration, social services, or other related field.

Experience and/or Training: At least 2 years of experience in sales, job placement services, workforce development, or business administration.

Licenses/Certificates: Valid Driver’s License and reliable transportation.

Technology/Equipment: Experience using workforce development data systems and tools (e.g., case management, job matching, or CRM platforms). Experience with and capability to utilize Microsoft Office Suite, Teams, and data entry. Employee will be trained on entering data and reporting through various systems including Efforts to Outcomes, ASSET, and JCW Business.

PREFERRED QUALIFICATIONS:

Education: Baccalaureate Degree in business management, economic development, marketing, public administration, social services, or other related field.

Experience and/or Training: High growth, high demand industry sector network and relationships with union and non-union employers.  Understanding of training and hiring processes. Knowledgeable in current labor market information for high growth high demand sectors. Established network of employer contacts within the Milwaukee area and regional labor market.

Licenses/Certificates: Valid Driver’s License and reliable transportation.

Technology/Equipment: Experience using workforce development data systems and tools (e.g., case management, job matching, or CRM platforms). Experience using Efforts to Outcomes, ASSET, and JCW Business.

PHYSICAL AND MENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls.   The employee is occasionally required to stand, and/or walk.  The employee must occasionally lift and/or move up to 10 pounds while moving files or small packages.  Specific vision abilities required by this job include close vision and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Frequent use of computer, telephone, and office equipment.

Ability to maintain focus, organization, and composure while managing multiple priorities in a dynamic environment.

WORKING ENVIRONMENT:

Work is performed within private Employ Milwaukee office or through travel to meeting locations, primarily within Milwaukee County and occasionally high crime areas within the City of Milwaukee.  Travel also occasionally includes to neighboring counties in southeast Wisconsin.   Noise level is quiet to moderate.   Safety concerns exist only where travel is required. Regular interaction with youth participants,