- Senior
- Bureau à Bengaluru
Skill required: Retirement Solutions - Data Entry Services
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestProcess of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data.
What are we looking for? Lead the assessment and analysis of organizational readiness for change initiatives, identify gaps and develop targeted action plans to address challenges and maximize adoption. Devise comprehensive change management strategies, including stakeholder engagement, communications, planning, and training delivery tailored to the needs of diverse audiences. Facilitate working sessions with stakeholders to clarify objectives, surface concerns, and cocreate solutions in support of the business. Develop and execution training plans to equip end-users with the knowledge and skills required for successful transition to new processes or systems. Collaborate closely with project managers, technical teams, and business leaders to ensure integration of readiness activities into overall project plans and timelines. Conduct post-implementation project reviews to evaluate the results of the change.Engage stakeholders at all organizational levels to identify needs, address concerns, and secure support for change initiatives. Delivers clear, effective communications and presentations tailored to varied audiences. Facilitates knowledge transfer and adoption through expert guidance and resource support. Conducts readiness assessments and apply analytical thinking to inform and improve project outcomes. Leads the design, implementation, and continuous improvement of change management strategies in collaboration with cross-functional teams. Promotes a culture of operational excellence by identifying and driving process enhancements.
Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems. Your day to day interactions are with peers within Accenture. You are likely to have some interaction with clients and/or Accenture management. You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments. Decisions that are made by you impact your own work and may impact the work of others. In this role you would be an individual contributor and/or oversee a small work effort and/or team. Please note that this role may require you to work in rotational shiftsAny Graduation
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestProcess of inputting, updating, or managing information in various digital formats. This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data.
What are we looking for? Lead the assessment and analysis of organizational readiness for change initiatives, identify gaps and develop targeted action plans to address challenges and maximize adoption. Devise comprehensive change management strategies, including stakeholder engagement, communications, planning, and training delivery tailored to the needs of diverse audiences. Facilitate working sessions with stakeholders to clarify objectives, surface concerns, and cocreate solutions in support of the business. Develop and execution training plans to equip end-users with the knowledge and skills required for successful transition to new processes or systems. Collaborate closely with project managers, technical teams, and business leaders to ensure integration of readiness activities into overall project plans and timelines. Conduct post-implementation project reviews to evaluate the results of the change.Engage stakeholders at all organizational levels to identify needs, address concerns, and secure support for change initiatives. Delivers clear, effective communications and presentations tailored to varied audiences. Facilitates knowledge transfer and adoption through expert guidance and resource support. Conducts readiness assessments and apply analytical thinking to inform and improve project outcomes. Leads the design, implementation, and continuous improvement of change management strategies in collaboration with cross-functional teams. Promotes a culture of operational excellence by identifying and driving process enhancements.
Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems. Your day to day interactions are with peers within Accenture. You are likely to have some interaction with clients and/or Accenture management. You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments. Decisions that are made by you impact your own work and may impact the work of others. In this role you would be an individual contributor and/or oversee a small work effort and/or team. Please note that this role may require you to work in rotational shiftsAny Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
