Installation & Service Technician (Dandenong South, VIC, AU, 3175) chez dormakaba USA | For every place that matters

Ezi-roll Doors Pty Ltd is one of Australia's leading manufacturers of manual and automatic industrial and commercial roller shutter doors.

As we continue to grow, we are looking for a hands-on, mechanically minded individual ready to build a long-term career in installation and service.

This role would suit someone with experience in carpentry, construction, fabrication, or anyone mechanically minded looking for a change. Full training and development opportunities provided.

THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

Working across both our Service and Installation teams, you will play a key role in ensuring our products are installed and maintained to industry-leading standards. No two days are the same, with a mix of on-site installations, repairs, customer contact and warehouse support.

Key Responsibilities

• Carry out daily installations and service work as scheduled.
• Follow the daily run sheet and communicate promptly with the office about any delays or changes.
• Conduct on-site repairs, maintenance and troubleshooting across industrial products.
• Complete pre-installation inspections and accurate on-site measurements when required.
• Provide high-quality workmanship, ensuring all installations and service activities uphold company standards.
• Deliver excellent customer service — calling customers before arrival, updating them if running late and maintaining professionalism on-site.
• Assist with emergency callouts when required.
• Maintain company property including vehicles, tools and equipment, ensuring they are kept in safe and clean condition.
• Operate a forklift for loading/unloading when needed.
• Support general warehouse and stock duties as required.

YOUR SKILLS

• Current Driver’s Licence
• Valid White Construction Card
• Valid EWP / Working at Heights Licence
• LF Forklift Licence
• Experience in manufacturing, installation, service, construction or similar trade-based work (highly desirable)
• Mechanically or technically minded with strong problem-solving skills
• Able to work independently and follow instructions clearly
• Strong communication and customer service skills
• Commitment to safety and professional presentation

A pre-employment medical, including drug and alcohol screening will be required.

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE         

Join an Industry Leader on a Global landscape. Not only are we one of the best at what we do in Australia and New Zealand, but also the world! 

• Fully Maintained Company Vehicle, Laptop, Mobile Phone & Ipad!
• Access to discounted Health Insurance.
• Peer to Peer Recognition via our ‘AAA’ Nominations and awards
• Wellbeing Committee with pillars focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities.
• Empowering Wellness: Every Employee has access to a WhereFit membership, accessing discounts for Gym memberships, apparel and more!

To learn more about us and what we do, visit our website: Ezi-roll | Professional Roller Shutter Doors Manufacturer

Don’t miss out on this opportunity to make a significant contribution to our business and be a part of our growth.

dormakaba is an equal opportunity employer that is committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.