Admissions Specialist chez undefined

About Company:

We’re officially a Great Place To Work®! We’ve always believed that supporting our team is just as important as supporting our patients. Now, we’re proud to share that we’ve earned Great Place To Work® Certification - based entirely on feedback from our own employees.

Read more here: https://ow.ly/YQ1C50WuRH1

This certification reflects the culture we’ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

• Student Loan Repayment – Available for nurses and therapists.

• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

• Generous PTO – A robust paid time off policy to support work-life balance.

• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don’t just invest in our patients—we invest in our people.

About the Role:

The Admissions Specialist at Woodland Recovery Center plays a critical role in the Health Care Services industry by managing the patient intake process with efficiency and compassion. This position is responsible for coordinating admissions, ensuring all necessary documentation is complete, and facilitating communication between patients, families, and healthcare providers. The specialist will serve as the first point of contact for prospective patients, providing clear information about services and guiding them through the admission procedures. By maintaining accurate records and adhering to regulatory requirements, the Admissions Specialist helps ensure a smooth transition for patients entering care. Ultimately, this role supports the organization’s mission to deliver high-quality healthcare by optimizing the admissions experience and fostering positive patient relationships.

Minimum Qualifications:

• High school diploma or equivalent required; Associate’s degree or higher preferred.
• Previous experience in healthcare admissions, patient registration, or a related administrative role.
• Strong knowledge of healthcare regulations and patient privacy laws (e.g., HIPAA).
• Proficiency with electronic health records (EHR) systems and standard office software.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Bachelor’s degree in healthcare administration, business, or a related field.
• Experience working in a healthcare setting such as hospitals, clinics, or long-term care facilities.
• Familiarity with insurance verification and authorization processes.
• Certification in medical administration or patient access services.
• Bilingual abilities or experience working with diverse patient populations.

Responsibilities:

• Coordinate and manage the patient admission process from initial inquiry through to admission completion.
• Collect, verify, and maintain accurate patient information and documentation in compliance with healthcare regulations.
• Serve as a liaison between patients, families, healthcare providers, and insurance companies to facilitate admissions.
• Provide clear and compassionate communication regarding admission procedures, policies, and available services.
• Maintain detailed records and reports related to admissions activities and patient data.
• Collaborate with clinical and administrative teams to ensure timely and efficient patient intake.
• Address and resolve any issues or concerns related to the admissions process promptly and professionally.

Skills:

The Admissions Specialist utilizes strong organizational skills daily to manage multiple patient files and ensure all documentation is accurate and complete. Effective communication skills are essential for interacting with patients, families, and healthcare teams, providing clear explanations and empathetic support throughout the admission process. Proficiency with electronic health records and data management software enables the specialist to maintain up-to-date patient information and comply with regulatory standards. Problem-solving skills are applied to address any admission-related challenges or discrepancies efficiently. Additionally, knowledge of healthcare regulations and insurance processes ensures that admissions are conducted in a compliant and streamlined manner.

Bradford Health Services does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. In addition to federal law requirements, Bradford Health Services comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.