Patient Access Specialist - Emergency Department - St. Elizabeth Youngstown Hospital chez Easyservice
Easyservice · Youngstown, États-Unis d'Amérique · Onsite
- Junior
- Bureau à Youngstown
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
12Work Shift:
All Work Shifts (United States of America)THIS IS A COLLECTIVE BARGAINING UNIT POSITION
Shift/Schedule:
Part Time - Scheduled for 12 Weekly Hours (1 12hr shift/wk)
Shift Time - Can rotate between 7a-7:30p, 11a-11:30p, 7p-7:30a, or 11p-11:30a
This position will have scheduled shifts every other weekend and holiday
Job Summary:
The Patient Access Representative is the first line of quality service to our patients and the community, ensuring patient safety and identity protection. In addition, Patient Access services will be responsible for processing patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.
Essential Functions:
Provides excellent customer service and communications skills with patients, medical staff, and the general public
Must possess the ability to troubleshoot and resolve problems promptly
Performs registration and basic insurance verification, ensuring accurate patient identity for billing
Maintains the confidentiality of all patients’ records and accounts
Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
Ability to answer the telephone using an established greeting and assists callers in a friendly and helpful manner
Other duties as assigned
Education:
High School Degree or GED
Associate Degree preferred but not required
Experience:
Prior experience in patient registration/healthcare preferred but not required
Knowledge of medical terminology is preferred but not required
Skills & Abilities:
Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills
Engage with staff and patients in a professional manner
Basic math skills
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
SS Revenue Cycle - Legacy MH AcuteIt is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].
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