Sr POET Clinical Education Trainer chez Intuitive

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Position Overview:

Intuitive is seeking a Sr Clinical and Product Education Trainer within POET to play a pivotal internal role in facilitating advanced courses, leading hands-on labs, and delivering impactful lectures for product development teams. As a Subject Matter Expert (SME), this individual will leverage their deep knowledge of Intuitive’s products and clinical applications, as well as expertise in surgical and diagnostic procedures, design control, risk management, and usability. The Sr Trainer will drive excellence in clinical and product education, foster innovation and learning within the organization, and continually enhance the effectiveness of Intuitive’s internal development programs through active program coordination and continuous improvement initiatives.

Key Responsibilities:

• Facilitate Courses: Conduct engaging and informative training sessions for Design, Engineering, and Product Development teams, ensuring content is current and directly relevant to Intuitive’s products and clinical practices.
• Deliver Lectures: Present complex clinical and technical information in a clear, concise manner, adapting delivery methods to diverse learner needs and environments, both on-site and virtually.
• Develop as a Subject Matter Expert (SME): Continuously enhance expertise in Intuitive’s technologies along with relevant clinical applications, surgical and diagnostic procedures, design control, risk management, and usability. Serve as a key resource for internal stakeholders.
• Lead Hands-On Labs: Design and execute practical lab sessions for internal-facing teams, providing team members with valuable hands-on experience to reinforce theoretical and practical knowledge.
• Collaborate with Teams: Work closely with cross-functional partners—including Product Operations Enablement and other internal stakeholders—to ensure training aligns with organizational goals and product development initiatives. Contribute to program design and improvements.
• Evaluate Training Effectiveness: Assess the impact of training programs through surveys, observation, and feedback. Use outcomes to refine content and delivery for increased program effectiveness.
• Mentor and Coach: Provide guidance and mentorship to new and existing team members throughout onboarding and beyond, fostering competence and supporting individual development.
• Facilitate Hospital Case Observations: Lead hospital case observations in real OR environments and coordinate participation in pre-clinical, surgeon, usability labs, and conference attendance for trainees.
• Review and Revise Materials: Assist with the periodic review and updating of training materials, ensuring accuracy and relevance.
• Stay Informed on Industry Trends: Maintain awareness of advancements in clinical technology, surgical practice, and training methodologies to incorporate best practices into education programs.
• Drive Continuous Improvement: Proactively recommend and implement enhancements to internal learning programs, supporting innovation and operational excellence across the organization.

Minimum Qualifications:

• Minimum BS degree with experience in education and training
• 3-5 years of experience within Intuitive Surgical
• Demonstrates commitment to peer training, specifically related to advanced technology within a clinical environment
• Cultivates competence in others through structured learning experience and feedback strategies
• Proven ability to plan, organize, and oversee assignments involving multiple teams and individuals
• Exhibits leadership skills and demonstrates emotional intelligence
• Excellent communication (written, verbal), presentation and documentation skills
• Strong project management, planning, decision making, negotiating and change management skills
• High capacity to learn in a fast-paced environment
• Commitment to self-development

Preferred Qualifications:

• Clinical/medical degree or surgical (circulator or scrub technician) experience
• Knowledge of adult learning principles
• Fluent in medical and surgical terminology

Note: There is a minimum expectation of 24 months in this role to be eligible for an opportunity to transition into another position within the organization.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.