Business Development Relationship Officer - Houston/TX chez Premier America Credit Union

Description

Job Title: BUSINESS DEVELOPMENT RELATIONSHIP OFFICER

At Premier America Credit Union, our Core Purpose is to serve our members by making it easier to meet today’s needs and reach tomorrow’s dreams. As a Business Development Relationship Officer (BDRO), you will be at the forefront of sourcing, developing, and managing relationships with small to midsized business clients. You will drive deposit and loan growth by identifying new business opportunities, deepening existing relationships, and serving as a trusted advisor. The role centers on direct business development and relationship management, consistent with industry standards. Come grow with us and be part of growth and the Premier America family!

Overview:

The Business Development Relationship Officer (BDRO) is responsible for sourcing, developing, and managing relationships with small to midsized business clients. This role focuses on driving deposit and loan growth by identifying new business opportunities, deepening existing relationships, and serving as a trusted advisor. The BDRO builds and manages a portfolio of business clients, ensures high levels of satisfaction and retention, and collaborates with internal teams to deliver seamless client experiences, all while maintaining compliance with applicable regulations and staying informed of industry trends.

What You Will Do:

• Proactively identify and pursue new business opportunities with small to midsized businesses, including deposits, loans, and treasury management services. 
• Build and manage a portfolio of business clients, ensuring high levels of satisfaction, retention, and portfolio quality. 
• Develop and maintain a pipeline of qualified prospects through networking, referrals, and active participation in community organizations and events. 
• Conduct needs assessments and recommends appropriate banking solutions tailored to each client’s business objectives. 
• Negotiate terms, structure deals, and coordinate with internal partners to ensure smooth onboarding and delivery of services. 
• Monitor portfolio performance, including credit quality and risk assessment, and take action to address concerns. 
• Actively cross-sell the credit union’s full suite of products and services to meet client’s needs. 
• Collaborate closely with credit, operations, product, and other internal teams to deliver seamless client experiences. 
• Stay informed of industry trends, competitor offerings, and regulatory changes impacting business clients. 
• Prepare and submit regular reports on business development activities, pipeline status, and results. 
• Ensure strict compliance with all applicable banking regulations, policies, and procedures.

Requirements

What We Are Looking For: 

• 3–5 years of experience in business banking, commercial lending, or a similar client-facing sales role 
• Strong knowledge of commercial banking products and services 
• Excellent communication, negotiation, and relationship management skills 
• Ability to analyze financial statements and assess creditworthiness 
• Proficiency with CRM systems and Microsoft Office applications
• High school graduate or equivalent
• Ability to work well under pressure
• Ability to use a personal computer and related software applications including Microsoft Word or Excel
• Knowledge of credit union core deposit and lending products

Premier America Credit Union will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Equal Opportunity Employer – Veteran / Disabled

Drug-free workplace

Pay Grade Info:

To provide greater transparency to candidates, we share base pay ranges for all our job postings regardless of State.  We set standard pay ranges for all roles based on function and level of expertise, benchmarked against similar stage growth companies.  Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is: $90,000.00 annual plus commission

Perks Important to You:

Our Team Members enjoy the following rewards and benefits:

• Competitive pay
• Subsidized health care including medical, dental and vision
• FSA and HSA
• Company-Paid Life and A&D insurance
• Discounts on loans (must be a member)
• Paid Vacation, Holiday, and Sick time
• 401k Retirement Saving Plan with a 6% safe harbor employer match
• Educational Assistance Program and more!

About Us:

Founded in 1957, Premier America is one of the nation’s largest credit unions, with over 100,000 members and more than $3 billion in assets. But more importantly, we are ever mindful of one crucial fact: we exist to serve the needs of all members - the owners of Premier America. With a large retail branch network, access to over 30,000+ surcharge-free ATMs; and the Shared Branch Network, Premier America provides financial services to those who live, work, worship or attend school in the Ventura and Los Angeles counties of California, and Harris County in Texas.

Credit unions, such as Premier America, have a rich history evolving from the idea that people working together can create better financial solutions, especially when as owners, members have a vested interest in their collective success. Whether offering higher savings rates and affordable mortgage options, loans for unexpected emergencies or financial counseling during difficult times, credit unions have always made a meaningful difference in the lives of members.