Commercial Field Engineer chez Guitar Center

PURPOSE OF THE JOB

The Field Engineer is the technical expert on the Tech Ops team performing testing and commissioning of AV systems. They are responsible for ensuring a project is executed with excellence and meets all design requirements in the scope of work. This is done through working with the team in checking, documenting, configuring and programming audio video and network equipment throughout following the installation process.  The Field Engineer is the technical liaison with the client for training at the end of each project.

RESPONSIBILITIES/DUTIES

• Commissioning Audio Video systems, inclusive of lighting, shades, and security as needed
• Ensure well executed system installation through detailed documentation, including but not limited to:
• Review and mark up of drawings
• IP and network documentation
• System commissioning documentation
• Daily reports
• Troubleshooting and effectively communicating issues to the team for resolution
• Interface & maintain ongoing dialogue for projects with internal project team and clients
• Identify and confirm all cabling and hardware is installed and functioning correctly
• Direct technical teams on installation challenges
• Project manager liaison for engineering inquires
• Assist and perform ongoing technical assessment and support for tech ops during integration, install, & commissioning
• Other duties assigned as needed