Operations Management Internship, Busch Stadium chez Delaware North

Overview:

Delaware North Sportservice is hiring Operations Management Interns to join our team at Busch Stadium in Saint Louis, Missouri.

 

Are you an undergraduate or graduate student seeking an internship in a fast-paced, inclusive environment with real-world learning opportunities? Delaware North internships are paid and can be completed for academic credit.

 

By participating in our internship program, you will gain valuable work experience, develop your leadership capabilities, and make an impact on the business. You will discover how a global hospitality company operates and work alongside exceptional team members who exemplify our values: Lean Forward, Come Together, Stand Up, Do Right, and Think Guest.

 

All Delaware North interns participate in the Delaware North Intern Experience, which includes opportunities for hybrid and in-person work, executive and peer mentoring, and on-the-job learning.

 

Ready to help create the future of hospitality? Apply today to see why this internship is your best career move yet.

Additional Details:

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Unit Description:

Delaware North operates concessions, premium dining, retail, and restaurants at Busch Stadium, home of the St. Louis Cardinals, and has been the hospitality partner since 1953. Our culinary team creates menu items for all tastes – from ballpark staples and St. Louis classics to fine dining and signature dishes.

Responsibilities:

Learning Objectives: What will the intern be able to do as a result of the internship? What competencies – knowledge, skills, and abilities – can they expect to develop through performing the tasks and projects for the internship?

 

• Leadership and supervisory skills
• Event planning and coordination
• Scheduling and staff management
• Operational skills--event execution, front-of-house and back-of-house experience

 

Interns will gain knowledge of operational, accounting/time-keeping, and human resources aspects of the business.

 

 

• Work schedule: All Cardinal game days plus hours in the off-weeks. Days, evenings, weekends.
• Administrative support: assist with daily office paperwork, entering inventories, answering phones during game days, assist with staff communication, beverage inventory and transfers, staff scheduling, data-entry, associate timecard/payroll support.
• Staff supervision: assist the management and supervisory team with staff assignments, staff check-in, and staff breaks. Assist team members with daily tasks, restocking, inventory, etc. Use problem-solving skills to resolve issues and learn to supervise team members.
• Assist Department Managers throughout events: support where needed (assisting guests, supporting team members, setting up events, restocking).

Qualifications:

• Must be at least 18 years old.
• Enrolment at an accredited college or university pursuing a Business Administration, Hospitality, or degree is preferred.
• Proficiency with Microsoft Office Products, including Word and Excel.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment.
• Highly motivated, ability to take initiative.
• Flexible schedule.

Physical Requirements:

• Ability to lift and carry up to 50 lbs
• Constant lifting, twisting, reaching, bending, and repetitive motions

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