IT Support Technician chez Hudson River Housing

Hudson River Housing improves lives and communities through housing with compassion and development with vision. We are dedicated to building strong, sustainable communities by developing and preserving quality affordable housing and helping families and individuals obtain and maintain housing through education, advocacy and support services. 

We are a committed group of people from all backgrounds who care deeply about our community and want to make it a better place. 

Position:   IT Support Technician – Part-Time 

General Description:  

This position requires an individual with strong customer service skills to assist end users in their day to day functions and evolve for and with this position in an ever expanding and constantly changing environment. Strong verbal and written communication skills are a must. The candidate must demonstrate strong troubleshooting skills, be detail oriented, highly motivated, able to work independently as well as part of the team.  

This is a part time position 24 hour a week position and will work primarily during the work week. There may be the need for some flexibility to the work schedule as business necessitates. 

Job Requirements

• Working knowledge of TCP/IP and networking
• Microsoft Server/Desktops/Office
• AD, Group Policy, PowerShell, Windows 10, Windows 11, etc.
• Installs, configures, maintains, and troubleshoots - desktops, servers, printers, routers, switches, WAPs, VOIP, PBX's, VPN’s and peripherals throughout the organization.
• Maintaining inventory and documentation
• Assists the Manager of IT in the design, implementation, and testing of large scale projects which may result in working after traditional business hours or on weekends.
• Basic understanding of cabling and determination or a willingness to learn.
• Staying current with market trends and emerging technology to better recommend solutions that drive the business forward.
• Ability to educate users in a clear, concise, and effective manner.

 Qualifications: 

• Education/ Training: 6 months to 1 years of experience (school or certification will be considered in lieu of hands on experience)
• Valid NY State driver’s license
• Reliable transportation
• Ability to lift 50 lbs

Salary: $23.00 per hour

Location:  Poughkeepsie, NY

Immediate Supervisor: Director of IT  

Equity is a core value at Hudson River Housing. We believe in promoting a culture that decenters bias, celebrates difference, enhances equitable communication, and nurtures relationship building. 

It is important to us that community members have access to stable means of economic growth. We are continually committed to hiring from within our community including applicants with lived experience that can inform and strengthen our work. 

Hudson River Housing is dedicated to maintaining a work environment that is free from harassment and discrimination on the basis of age, race, creed, color, national origin (including ancestry), religion, gender or sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related medical conditions), alienage or citizenship status (unless required by law), disability, reproductive health decision making (including, but not limited to, the decision to use or access a particular drug, device, or medical service), marital status, partnership status, caregiver status, domestic violence victim status, familial status, military status, unemployment status, genetic information (including genetic characteristics), or any other protected status under federal, state, or local laws. Hudson River Housing is dedicated to the fulfillment of this policy with respect to all aspects of employment, including, but not limited to, recruiting, hiring, placement, transfer, training, promotion, compensation, termination, and all other terms, conditions, and privileges of employment.